Office Administrator

Sydsen Group (Pty) Ltd; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality franchise group is seeking an experienced Office Administrator in George, Western Cape. The successful candidate will manage administrative functions across multiple sites, ensuring smooth daily operations and effective communication. Key requirements include proven experience in office administration, proficiency in MS Office, and a valid driver's license. The role demands strong organisational skills and the ability to work under pressure, with essential weekend and public holiday work involved.

Qualifications

• Proven experience as an Office Administrator, preferably within hospitality or retail.
• Ability to manage multiple priorities and work independently.
• Valid driver's licence and reliable vehicle required.

Responsibilities

• Provide full administrative support for all franchise operations.
• Maintain accurate records and documentation across franchises.
• Coordinate correspondence and communications.
• Prepare reports and operational documentation for management.
• Assist with HR administration and compliance.

Skills

Organisational skills

Time management

Attention to detail

Independent work

Proficiency in MS Office

Customer service

Tools

Hospitality systems

POS systems

Job description

Office Administrator – Hospitality (Franchise Group)

Industry: Hospitality

Position Type: Full-time

Working Hours

1. Monday to Friday: 06:00 – 17:00
2. Saturday & Sunday: 06:00 – 15:00
3. Public Holidays: As per operational requirements

Weekend and public holiday work is essential

Overview

We are seeking a highly organised and detail‑oriented Office Administrator to manage the full administrative function across multiple hospitality franchises.

The successful candidate will play a critical role in ensuring smooth daily operations, consistency across franchises, and effective coordination between management, suppliers, and franchise sites.

Key Responsibilities

• Full administrative support for all franchise operations
• Managing and maintaining accurate records, files, and documentation across franchises
• Coordinating correspondence, emails, and telephone communications
• Preparing reports, schedules, and operational documentation for management
• Assisting with HR administration including employee records, onboarding documentation, and leave tracking
• Ensuring compliance with internal processes and hospitality operational standards
• Supporting franchise managers with day‑to‑day administrative requirements
• Travel between franchise locations when required

Minimum Requirements

• Proven experience as an Office Administrator, preferably within hospitality, retail, or multi‑site environments
• Strong administrative capability across all aspects of office management
• Exceptional organisational and time management skills
• High attention to detail and accuracy
• Ability to work independently and manage multiple priorities
• Valid driver’s licence and own reliable vehicle (non‑negotiable)
• Proficient in MS Office (Word, Excel, Outlook); experience with hospitality or POS systems advantageous
• Willingness and ability to work weekends and public holidays

Personal Attributes

• Highly organised and structured
• Proactive, dependable, and results‑driven
• Able to work under pressure in a fast‑paced hospitality environment
• Professional, discreet, and trustworthy
• Adaptable with strong problem‑solving skills