Now Hiring : Study Abroad Adviser

Sable Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global study consultancy in Johannesburg is seeking a Study Abroad Adviser to provide student placement services for universities across various countries. The role requires strong interpersonal skills, attention to detail, and a bachelor's degree in a relevant field. Ideal candidates will manage client relationships and ensure exceptional service delivery throughout the study abroad process. Join a vibrant team that values personal and professional growth in a supportive work environment.

Benefits

Flexible and supportive management

Mentorship and learning opportunities

Team socials and events

Qualifications

• Have previous relevant industry experience.
• Can manage a service delivery pipeline with strong attention to detail.
• Are familiar with international education (through study, work or recruitment).
• Are confident working independently within a high-paced environment.

Responsibilities

• Conduct initial consultations with students and parents.
• Evaluate applications and support with document assessments.
• Book visa preparation meetings and share visa checklists.
• Maintain accurate client data on CRM systems.

Skills

Interpersonal skills

Relationship-building

Attention to detail

Customer service skills

Communication skills

Computer literacy

Organisational skills

Education

Bachelor's degree in psychology or international relations

Tools

MS Excel

MS Word

MS Outlook

CRM systems

Job description

Our Study Abroad department is looking to add a Study Abroad Adviser to their team in Johannesburg. Our Study Abroad department provides student placement services to universities in Australia, Canada, USA, UK, New Zealand, Netherlands, Ireland, Cyprus, Sweden and Mauritius.

We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You're perfect for this position if you:

• Have previous relevant industry experience
• Have a bachelor's degree in psychology, international relations or related field
• Have strong interpersonal and relationship-building skills
• Can manage a service delivery pipeline with strong attention to detail
• Have key customer service and advisory skills
• Can take initiative, be self-motivated and proactive
• Have outstanding communication and interpersonal skills with the ability to engage professionally with international clients, students and parents
• Are computer literate, proficient in typing, and experienced with MS Excel, Word and Outlook
• Have excellent administrative, organisational and reporting skills
• Are familiar with international education (through study, work or recruitment)
• Are confident working independently within a high-paced environment

Extra Points if you have

• Experience in student advising or international education
• Experience working with CRM systems and virtual meeting tools

Your role and responsibilities

Among other tasks, your main responsibilities will include: Initial consultation and onboarding; Conducting introductory consultations with students and parents to review pre-assessment reports and outline the study abroad journey; Explaining programme details, timelines and next steps to students; University strategy and planning; Scheduling and leading University Strategy Sessions to finalise institution choices; Discussing entry requirements, tuition costs and application timelines; Evaluating applications and supporting with document assessment; Collaborating with the Admissions team to ensure accuracy of institution reports; Offer management and enrolment support; Sharing offer letters and guiding clients through acceptance processes; Supporting with tuition deposits, accommodation booking and enrolment preparation; Communicating and following up on deposit deadlines; Booking visa preparation meetings and sharing country-specific visa checklists; Coordinating with the Visa & Admissions Adviser for visa submission; Following up with students on enrolment day to confirm safe arrival and onboarding; Client management and developing strong client relationships to ensure growth in student numbers and satisfaction; Supporting students from application to enrolment, ensuring an exceptional experience aligned with Study Abroad's quality standards and values; Client reporting and compliance; Producing ad hoc reports as required by clients and partner agents; Ensuring the client is protected in terms of visa obligations; Advising prospective students on their study and visa processes, ensuring compliance with student visa requirements; Maintaining accurate and up-to-date client data on CRM systems; Providing regular feedback to the Regional Manager on progress, issues or concerns; Acting as a knowledge source for study and visa processes; Performing data capturing and administrative duties; Staying up-to-date with product knowledge to effectively market and consult students and prospective learners.

Why Choose Sable International?

At Sable International we believe work should be a place where you feel supported, inspired and excited to grow – both personally and professionally.

Whether you're part of our team or one of our clients, we're here to build meaningful connections and make a real difference, together. Here's why our team loves working here: We value you – your background, your ideas and your voice matters. There's always room to grow – with mentorship, learning opportunities and the freedom to explore your path. We get that life happens – our managers are flexible and supportive, helping you find balance when you need it most. Great work doesn't go unnoticed – we celebrate wins, big and small. You'll be part of a vibrant, international team. And we know how to have fun – with team socials, events and a culture that brings people together as you are.

Grow with us.

Let's build something great – together.