Night-Shift 2Nd Line Support Engineer (Remote)

Advania Uk; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading tech company in Cape Town is looking for a Support Services Engineer for the night shift. This role focuses on providing technical support and managing incidents while ensuring excellent customer service. Ideal candidates will have strong skills in Azure AD, Active Directory, and networking. The position offers a hybrid working policy, combining office and remote work for better flexibility.

Qualifications

• Proficient in Azure AD and Active Directory for effective incident management.
• Strong networking knowledge to support technical services.
• Ability to communicate clearly with team members and customers.

Responsibilities

• Provide essential technical support during night shifts.
• Manage incidents efficiently to ensure high customer satisfaction.
• Collaborate with team members to improve service quality.

Skills

Expertise in Azure AD

Active Directory

Networking

Excellent communication skills

Job description

A leading tech company in Cape Town is seeking a Support Services Engineer for the night shift.

The role involves providing essential technical support, managing incidents, and collaborating with team members to ensure high-quality customer service.

Candidates should possess expertise in Azure AD, Active Directory, and networking along with excellent communication skills.

This position offers a hybrid working policy, which balances time in the office and working from home, providing flexibility for the right candidate.