NIGHT RECEPTION / AUDITOR *CAPE TOWN

PTY; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a Night Auditor responsible for managing financial records and assisting guests throughout their stay. You will perform bookkeeping tasks, check guests in and out, handle guest requests, and follow up on nightly operations. To succeed, previous experience in hospitality and strong attention to detail are essential. This role offers the opportunity to work in a dynamic environment focused on guest satisfaction.

Qualifications

• Previous experience in customer service or hospitality.
• Experience with accounting procedures and administrative tasks.
• Strong analytical skills with attention to detail.

Responsibilities

• Maintain hotel financial records.
• Prepare and distribute employee checks.
• Verify and support documentation of all accounts.
• Check guests in and out of the hotel.
• Respond to guests' needs and complaints.
• Summarize nightly operations and tasks for management.
• Follow End of Day procedures.

Skills

Attention to detail

Customer service

Time management

Education

High school Matric

Tools

Computer proficiency

Job description

Cape Town, WC, South Africa Career Growth, Hospitality Recruitment

About the job NIGHT RECEPTION / AUDITOR *CAPE TOWN

Career Growth, Hospitality Recruitment looking for a diligent Night Auditor to join a stunning luxury hotel in Cape Town (Foreshore). You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.

To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.

Night Auditor Responsibilities:

• Keeping hotel financial records in order.
• Preparing and distributing employee checks.
• Verifying that all accounts are balanced and supported by documentation.
• Checking guests in and out of the hotel.
• Responding to guests' needs, requests, and complaints.
• Answering the phone and making reservations.
• Summarizing each night's operations and listing any follow-up tasks for management.
• Following End of Day procedures.

Night Auditor Requirements:

• High school Matric.
• Past experience in customer service or hospitality.
• Experience with accounting procedures and administrative tasks.
• Proficiency with computers.
• Analytical mind, with strong attention to detail and an affinity for numbers.
• Good organizational and time-management skills.