National Head Of Operations

Ocean Basket Holdings; Johannesburg; On-site; ZAR 1 000 000 - 1 500 000; Full time

Job summary

A dynamic restaurant franchise is seeking a National Head of Operations to lead their operations team and drive growth across the South African network. Key responsibilities include strategic leadership, coaching Business Area Managers, optimizing financial performance, and fostering strong relationships with franchisees. Candidates should possess proven experience in the restaurant industry, strong business acumen, and exceptional communication skills. This is a full-time executive role offering an opportunity to make a significant impact.

Qualifications

• Proven National Level Experience in a sit-down restaurant environment.
• Exceptional people, communication, and planning skills.
• Experience with business systems, stock management, and labour management.

Responsibilities

• Drive short, medium, and long-term growth strategies.
• Lead and coach a team of Business Area Managers (BAs).
• Build and nurture strong relationships with franchisees, suppliers, and landlords.

Skills

Leadership

Business Acumen

Communication Skills

Planning Skills

Education

MBA

Job description

National Head of Operations

Are you a strategic leader ready to make a significant impact?

We’re looking for a dynamic and strategic National Head of Operations to lead our Operations team and drive growth across our South African franchise network!

What You’ll Do

• Drive short, medium, and long‑term growth strategies
• Lead and coach a team of Business Area Managers (BAs)
• Build and nurture strong relationships with franchisees, suppliers, and landlords
• Monitor and improve financial performance and business compliance
• Champion innovation and operational excellence across all stores

What You Bring

• Proven National Level Experience in a sit‑down restaurant environment
• Strong Business Acumen and the ability to interpret financial statements
• Exceptional people, communication, and planning skills
• Experience with business systems, stock management, and labour management
• An MBA or franchise ownership experience is a plus

Seniority level

Executive

Employment type

Full‑time

Job function

Management and Customer Service

Industries

Food and Beverage Services

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