Middle East & Africa Lead

Jll; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global facilities management firm is seeking an experienced Regional Lead in Johannesburg. The role involves overseeing total facilities management across the Middle East and Africa, leading teams, and ensuring compliance with regulations. The ideal candidate will have over 5 years in a regional leadership role in facilities management and strong stakeholder management skills.

Qualifications

• Demonstrable experience in facilities management with at least 5 years in a regional or multi-site leadership role.
• Proven experience managing facilities across multiple locations including international operations.
• Strong leadership and team management skills with the ability to motivate and develop a diverse team.
• Excellent organizational, project management and problem-solving skills.
• Strong financial acumen and experience managing budgets and cost control.
• Excellent communication and interpersonal skills with the ability to build effective relationships with stakeholders at all levels.
• Demonstrated ability to implement best practice processes and procedures.
• Willingness and ability to travel frequently across the assigned regions.

Responsibilities

• Provide strategic direction and leadership to a team of facilities managers across the region.
• Oversee day-to-day facilities operations, ensuring compliance with regulations.
• Develop and manage the regional facilities management budget.
• Lead and coordinate facilities-related projects including renovations and upgrades.
• Manage relationships with external suppliers and conduct performance reviews.

Skills

Facilities management

Leadership

Project management

Financial acumen

Communication

Problem-solving

Job description

Overview

We are on the lookout for an experienced and dynamic Regional Lead who is fearless, positive and ready to take on challenges headfirst. This role will oversee the total facilities management (TFM) of our sites across the Middle East and Africa region. You will lead and support direct reports handling operations across a number of countries and buildings. If you are proactive, excel at customer relations and have hands-on experience with mobilising integrated target operating models, we want you on our team.

Key Responsibilities

Leadership & Management

• Provide strategic direction and fearless leadership to a team of facilities managers across the region, supporting and unifying strategic partners across this strategically critical portfolio.
• Foster a collaborative high-performance culture within the team, nurturing the development of their competencies in facilities management.
• Lead change management initiatives to smoothly transition teams and operations through recent and future changes, addressing gaps with a proactive mindset.
• Champion high profile customer relations, keeping your finger on the agency pulse and ensuring high quality communication and continual improvement on the real estate and agency relationships.

Operations & Maintenance

• Oversee the day-to-day facilities operations, ensuring compliance with health, safety and environmental regulations.
• Manage the maintenance, repair and improvement of facilities to ensure optimal functioning and appearance.
• Develop and monitor key performance indicators (KPIs) to track and improve facility performance.

Stakeholder Management

• Serve as the primary point of contact for internal stakeholders regarding facilities management issues.
• Communicate effectively with senior management, providing regular updates on facilities operations and strategic initiatives.
• Address and resolve any facilities-related issues or concerns raised by employees or management with a solutions-oriented approach.
• Build and maintain strong relationships with stakeholders to understand their needs and ensure their expectations are met or exceeded.

Budget & Financial Management

• Develop, manage and monitor the regional facilities management budget.
• Ensure cost-effective procurement and contract management with suppliers and service providers.
• Identify and implement cost-saving initiatives without compromising on service quality.

Project Management

• Lead and coordinate facilities-related projects including renovations, relocations and upgrades.
• Ensure projects are completed on time, within budget and to the required standards.

Supplier & Vendor Management

• Manage relationships with external suppliers and service providers.
• Negotiate contracts and service level agreements (SLAs) to ensure value for money and high service standards.
• Monitor supplier performance and conduct regular reviews to ensure compliance and quality.

Compliance & Sustainability

• Ensure all facilities comply with local and regional regulations and standards.
• Promote and implement sustainable practices across all facilities to minimize environmental impact.
• Stay updated on industry trends and best practices in facilities management.

Travel

Connecting with your regional team is a requisite for this leadership role. Visits to local sites and more remote locations will be agreed on a schedule in line with your local management team and budget.

Key Skills & Experience

• Demonstrable experience in facilities management with at least 5 years in a regional or multi-site leadership role.
• Proven experience managing facilities across multiple locations including international operations.
• Strong leadership and team management skills with the ability to motivate and develop a diverse team.
• Excellent organizational, project management and problem-solving skills.
• Strong financial acumen and experience managing budgets and cost control.
• Excellent communication and interpersonal skills with the ability to build effective relationships with stakeholders at all levels.
• Demonstrated ability to implement best practice processes and procedures.
• Proficiency in English is required; additional languages relevant to the region are an asset.
• Willingness and ability to travel frequently across the assigned regions.

Location

On-site Johannesburg ZAF

Equal Employment Opportunity

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email us at. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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Note: This description may include general information about the job and is not a binding contract. JLL Privacy Notice applies to recruitment processes.

Key Skills: Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

Employment Type: Full-Time

Experience: years

Vacancy: 1