Mid Resource Manager

Brandtech+; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A global marketing agency is seeking a Mid Resource Manager. This role focuses on strategic resource allocation and operational efficiency within a cutting-edge, AI-enabled environment. Responsibilities include managing team deployments, supporting planning for AI-driven projects, and optimizing workflows. Candidates should have a strong operational mindset with experience in resource planning, creative production workflows, and a proactive approach to problem-solving. This position is remote, enabling collaboration with teams worldwide.

Qualifications

• Strong operational mindset with expertise in resource planning and team coordination.
• Proven track record in delivering efficient processes that enable production teams to excel.
• Experience with creative production workflows and digital marketing channels.

Responsibilities

• Champion streamlined processes for optimal deployment of specialists.
• Lead market level operational planning for AI-driven projects.
• Create and maintain utilisation reports for balanced workload.

Skills

Operational mindset

Resource planning

Team coordination

Workload management

Proactive problem-solving

Understanding of Gen AI

Project scheduling

Tools

Microsoft Office

Digital asset management systems

OMG project planning software

Job description

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

ROLE: Mid Resource Manager

LOCATION: Remote until further notice

A LITTLE BIT ABOUT THE ROLE AND TEAM

Working within a cutting-edge, AI-enabled marketing agency, alongside our client, a global FMCG organisation, the Resource Manager plays a crucial role in orchestrating and optimising our talented teams who deliver cutting-edge AI and technology-driven solutions. This role focuses on strategic resource allocation, ensuring our specialised teams of digital innovators, creative technologists, and production experts are effectively deployed across digital, social, e-commerce and creative production workstreams globally. The position is vital in maintaining operational efficiency and ensuring our technical talents are allocated to maximise their impact and drive exceptional results.

WHAT IS REQUIRED

• Champion streamlined processes to ensure optimal deployment of our specialists
• Lead market level operational planning to support the effective delivery of AI and technology-driven projects.
• Support with commercial and financial planning as well as administrative tasks and support for market teams.
• Manage relationships with agency partners and support supplier management where required
• Strategically coordinate resource allocation to ensure the right technical expertise is assigned to the right projects at the right time.
• Create, maintain and analyse utilisation reports to ensure balanced workload and maximum team effectiveness.
• Own and optimise workload distribution across our AI-enabled production teams locally, regionally and globally
• Drive operational efficiency through clear processes and frameworks that enable our production teams to focus on innovation.
• Become a champion and ‘superuser’ for OMG, our proprietary project planning software.

WHAT GOOD LOOKS LIKE

• The ability to use job and time reporting systems to estimate, track and analyse projects and department utilisation.
• Understanding of Gen AI capabilities and limitations
• Experience with creative production workflows
• Knowledge of digital asset management systems
• Strong operational mindset with expertise in resource planning and team coordination.
• Proven track record in delivering efficient processes that enable production teams to excel
• Excellence in workload management and capacity planning.
• Understanding of marketing channels, assets and workflows including social, digital and e-commerce is a bonus.
• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously.
• Experience in managing complex scheduling requirements across diverse project types.
• Proactive approach to identifying and resolving operational bottlenecks.
• Proficient in Microsoft Office and other related software.

Our values

Be Imaginative to push the boundaries of what’s possible.

Be always learning and listening to understand.

Be Results-focused to exceed expectations.

Be actively pro-inclusive and anti-racist across our community, clients and creations.

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.