Meeting & Events Sales Manager

Phoenix Recruitment; Durban; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading hotel recruitment agency is seeking a Meeting & Events Sales Manager in Durban North to oversee the organization and growth of meetings, conferences, and weddings. You will serve as the primary contact for clients, ensuring all events are expertly managed from inquiry to execution. Ideal candidates will have experience in hospitality sales, excellent organizational skills, and a strong professional network in the events industry.

Qualifications

• Experience in hospitality sales, particularly in conferencing and events.
• Experience dealing directly with wedding couples is advantageous.
• Ability to manage multiple events and weddings simultaneously.

Responsibilities

• Drive growth across meetings, conferences, events, and weddings.
• Act as the main contact for clients and coordinate events.
• Provide regular performance reporting to management.

Skills

Hospitality sales

Relationship management

Event planning

Commercial awareness

Detail-oriented

Education

Grade 12

Formal qualification

Job description

SUMMARY

Destination Hotel with demand for conferencing, meetings, events and weddings is looking for a Head Office based Meeting & Events Sales Manager based in Durban North.

As the dedicated Meeting & Events Sales Manager you will proactively grow and manage these segments that play a critical role in driving mid‑week occupancy, healthy taco average room rates and high total revenue across accommodation, food & beverage and ancillary Safari and Spa services.

You will also represent their Ballito based Boutique Hotel with selective opportunities for executive retreats or intimate events.

POSITION INFO

DUTIES

• Drive profitable growth across meetings, conferences, events and weddings, while acting as the single point of contact for clients and wedding couples from first enquiry through to final handover to operations.
• Proactive sales and conversion
• Relationship management
• Full pre‑event and pre‑wedding planning
• Clear, structured handover to the operations team
• Proactively source and convert meetings, conferences, events and wedding enquiries
• Manage direct wedding enquiries, working closely with couples from initial enquiry to confirmation
• Build relationships with corporates, NGOs, government departments, facilitators, planners and wedding service providers
• Conduct site inspections and represent the properties professionally
• Manage all enquiries and RFPs end‑to‑end
• Act as the single point of contact for corporate clients and wedding couples
• Own all pre‑event and pre‑wedding planning and coordination, including:
  • Function and wedding sheets
  • Schedules and timelines
  • Guest room allocations
  • Catering and beverage requirements
  • AV, décor and special requests
• Ensure all events and weddings are fully scoped, costed and confirmed in advance
• Deliver a clear, documented handover to the operations team so execution is seamless
• Maintain a forward‑looking sales pipeline across all segments
• Achieve agreed revenue, room‑night and profitability targets
• Track enquiry‑to‑conversion ratios and repeat business
• Provide regular performance reporting to management

REQUIREMENTS

• Grade 12
• A formal qualification
• Hospitality sales, conferencing, events or wedding sales experience preferred
• Experience dealing directly with wedding couples is a strong advantage
• An existing professional network within the corporate, events or wedding industry would be advantageous.
• Calm, confident and emotionally intelligent
• Highly organised and detail‑oriented
• Commercially astute with a clear understanding of yield and margin
• Able to manage multiple events and weddings simultaneously
• Self‑driven and comfortable working independently