MEDICAL RECEPTIONIST / ADMINISTRATOR | CLAREMONT, CAPE TOWN

MedE Recruit; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare recruiting firm in Claremont, Cape Town seeks a Medical Administrator/Receptionist to join their team. Responsibilities include managing appointments, handling client queries, and supporting general office duties. Candidates should have excellent communication skills and proficiency in MS Office. The role offers a salary of R15 000 per month with benefits after probation.

Benefits

Benefits offered after 3-month probation

Qualifications

• Self-starter who works well independently and in a team.
• Able to stay calm and focused in a high-pressure environment.

Responsibilities

• Managing online appointment bookings for all practitioners.
• Handling client queries via phone, WhatsApp, and email.
• Welcoming clients and processing payments.
• Managing new client intakes and setting up files.

Skills

Excellent communication skills in English

Proficient in MS Word, Excel, Outlook

Strong multitasking skills

Tools

Medical software (Elixir advantageous)

Job description

Overview

A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator/Receptionist to join their dynamic team. The ideal starting date is 1 September 2025.

Responsibilities

• Managing online appointment bookings for all practitioners
• Handling client queries via phone, WhatsApp, and email
• Welcoming clients and processing payments (EFT, card, cash, secure links)
• Managing new client intakes and setting up files
• Submitting medical reports electronically
• Drafting attendance letters and medical reports
• General office support and ad hoc tasks from practitioners
• Filing and credit control duties
• Maintaining a clean and organised reception and waiting area
• Ensuring office supplies and stationery are in order

Requirements

• A self-starter who works well independently and in a team
• Excellent communication skills in English (spoken and written)
• Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous)
• Strong multitasking skills with good prioritisation
• Able to stay calm and focused in a high-pressure environment

Working Hours

• Tuesday & Friday: 08:00 – 17:00 (1-hour lunch)
• Wednesday & Thursday: 10:00 – 19:00 (1-hour lunch)
• Saturday: 08:00 – 17:00 (no lunch break, based on bookings)
• Days off: Sunday & Monday
• Public holidays: Ad hoc as required
• Must be available for emergency/telephonic check-ins when needed

Salary: R15 000 per month (Benefits offered after 3-month probation)

A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process.

Ready to join a committed, professional team? Apply online now with your updated CV.