Medical Receptionist

Profile Personnel; East London; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable medical company in East London is seeking an experienced applicant to join their team. The ideal candidate will have strong communication and organizational skills, as well as a friendly demeanor for handling patient inquiries. Responsibilities include greeting patients, scheduling appointments, and maintaining accurate patient records. This role requires Grade 12 education and comfort with medical software. Working hours are Monday to Saturday, 07h00 - 13h00.

Qualifications

• Must have Grade 12.
• Communication skills to interact effectively with patients and staff.
• Organizational skills to multitask and prioritize duties.
• Friendly demeanor and patience for handling inquiries.
• Comfort with medical software for scheduling and billing.

Responsibilities

• Greeting patients and checking them in upon arrival.
• Answering phone calls and scheduling appointments.
• Providing information about services and clinic policies.
• Handling patient inquiries and resolving issues.
• Updating patient records accurately.

Skills

Strong verbal and written communication skills

Organizational Skills

Customer Service

Technology Proficiency

Basic knowledge of medical terminology

Education

Grade 12

Job description

Overview

Reputable medical company based in East London are seeking an experience applicant to join this team.

Requirements

• Must have Grade 12
• Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues
• Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment
• Customer Service: A friendly demeanour and patience to handle patient inquiries and concerns professionally
• Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR)
• Medical Terminology: Basic knowledge of medical terminology is beneficial

Responsibilities

• Greeting patients warmly and checking them in upon arrival
• Answering phone calls and scheduling appointments
• Providing information about services, procedures, and clinic policies
• Handling patient inquiries and resolving issues or escalating them as necessary
• Updating and maintaining patient records accurately
• Verifying insurance information and processing insurance claims
• Collecting payments, issuing receipts, and managing billing inquiries
• Managing electronic and paper filing systems efficiently

Working hours: Monday to Saturday 07h00 - 13h00

Should you wish to apply please submit your CV through for consideration.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.