Medical reception

AngelCare; City of Johannesburg Metropolitan Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare organization in Gauteng is seeking a Medical Receptionist to provide exceptional customer service to patients and visitors. The successful candidate will serve as the first point of contact and play a vital role in creating a warm and welcoming environment. Applicants should have a high school diploma and preferably experience in a medical office or customer service. Competitive salary, benefits, and opportunities for career growth are offered.

Benefits

Competitive salary and benefits package

Opportunities for career growth and development

Free Medical Aid

Qualifications

• Previous experience in a medical office or customer service role preferred.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls and schedule appointments.
• Verify patient information and insurance details.

Skills

Excellent communication and interpersonal skills

Proficient in Microsoft Office

Strong attention to detail

Education

High school diploma or equivalent

Job description

Company Overview

Msuez Uk is a leading healthcare organization dedicated to providing high-quality medical care to patients in the UK. Our state-of-the-art facilities and experienced team of medical professionals ensure that our patients receive the best possible treatment and care.

Position Overview

As a Medical Receptionist you will be responsible for providing exceptional customer service to our patients and visitors. You will serve as the first point of contact for all individuals entering our facility and will play a crucial role in creating a positive and welcoming environment. This is a full-time permanent position with opportunities for growth and advancement within the company.

Key Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify patient information and insurance details
• Collect and process payments for services rendered
• Maintain patient records and update information as needed
• Communicate with medical staff to ensure smooth flow of appointments
• Respond to patient inquiries and provide accurate information
• Maintain cleanliness and organization of the reception area
• Handle incoming and outgoing mail and deliveries
• Assist with other administrative tasks as needed

Qualifications

• High school diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and ability to learn new software quickly
• Ability to handle multiple tasks and prioritize effectively
• Strong attention to detail and accuracy
• Knowledge of medical terminology is a plus
• Ability to maintain confidentiality and adhere to HIPAA regulations

We Offer

• Competitive salary and benefits package
• Opportunities for career growth and development
• Supportive and collaborative work environment
• State-of-the-art facilities and equipment
• Training and resources to enhance skills and knowledge
• Free Medical Aid

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1

If you are a motivated and organized individual with a passion for providing exceptional customer service we encourage you to apply for this exciting opportunity to join the Msuez Uk team as a Medical Receptionist. We are committed to providing our employees with a fulfilling and rewarding work experience. Come be a part of our dedicated team and make a difference in the lives of our patients.