Marketing Assistant

Talented Recruitment; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing agency in Durban is seeking a Marketing Coordinator to uphold brand consistency and drive marketing initiatives. The ideal candidate will have a Marketing Diploma or Degree and experience in social media marketing and content creation. Responsibilities include executing social media strategies, managing customer engagement, and creating promotional content to attract customers. The role requires strong analytical and communication skills, creativity, and the ability to work in a fast-paced environment.

Qualifications

• Proven experience with complete and overall marketing for a company.
• Experience with social media platforms and content creation.
• Attention to detail with the ability to work under pressure.

Responsibilities

• Execute the strategy for each social media platform.
• Create visually appealing and engaging content for marketing.
• Manage customer complaints and queries professionally.

Skills

Social media marketing

Content creation

Analytical skills

Communication skills

Project management

Education

Marketing Diploma/Degree

Matric

Tools

Design software

MS Office

Job description

The ideal candidate will help uphold brand consistency and support all marketing initiatives and communications across the stores.

Requirements

• Matric


• Marketing Diploma / Degree or Studying towards a Marketing degree/diploma.


• Proven experience with complete and overall marketing for a company.


• Experience with Social media marketing and content creation.


• Knowledge of any design software would be essential.


• Experience with social media platforms.


• Experience with MS Office.


• Computer literate in MS office.


• Good typing skills.


• Creative and innovative, out the box thinker.


• Results-driven with ability to run projects from beginning through to completion.


• Excellent analytical skills and sound decision-making skills.


• Excellent interpersonal and communication skills to be able to convey information effectively and influence others.


• Attention to detail with the ability to work under pressure in a fast-paced environment.


• Good time management skills.


• Planning and organisational skills.


• Self-motivated.


• Product Minded.


• Positive mindset and self-motivated.


• The ability to communicate effectively and professionally with Managers, colleagues, and suppliers.

Key Responsibilities

• To execute the strategy for each social media platform which supports the company objectives in terms of sales growth, customer satisfaction, brand awareness, etc.


• To execute all brand communications and media actions online and on all social media platforms.


• Contribute towards the successful development and implementation of brand management, and the maintenance of brand awareness.


• Ensure that all marketing ties in with traditional marketing.


• Create visually appealing and engaging content to attract and retain customers that is timely, relevant, and authentic to the relevant store graphic design or similar.


• Consistently ensure that content is timely, relevant to the store, and that the voice is authentic and in line with the brand identity.


• Assist in managing social media accounts by scheduling content, monitoring engagement, target audience and analyzing performance, flagging negative comments etc.


• To assist with maintaining/updating social media platforms.


• Upgrade, maintain and update the website with various promotions.


• Assist with following up with store managers for content, competition information, images etc required for promotions and campaigns.


• Support and liaise with store manager on all marketing material required for promotions.


• Assist following up with external vendors, such as printers and photographers.


• Assisting with keeping the content calendars up to date for all stores.


• To also manage all customer databases and ensure it is up to date.


• Understand the market and products.


• Managing the instructions on campaign elements.


• Manage the creation of in-store marketing displays, digital and social media campaigns.


• Coordinate and manage customer competitions, incentives, and the relevant communication thereof.


• Handle customer complaints and queries in a timely and professional manner.


• Professionally manage internal and external communication for the store.