Manager, Enterprise Risk Analytics (L09)

Synchrony; Burgersfort; Hybrid; ZAR 700 000 - 900 000; Full time

Job summary

A leading financial services company is seeking a Manager for Enterprise Risk Analytics in Burgersfort, Limpopo. This role demands strong expertise in data analytics and risk management. The successful candidate will provide risk testing support, enhance data integrity, and collaborate with US stakeholders. Applicants should have at least 2 years of data analytics experience and proficiency in tools like Tableau and Python. The job offers flexibility in work hours to accommodate teams across different time zones.

Benefits

Work-life integration benefits

Career advancement opportunities

Flexible working hours

Qualifications

• 2+ years of relevant experience in data analytics.
• Ability to think critically and understand business context.
• Experience managing multiple stakeholders.

Responsibilities

• Provide analytics to support Compliance and Risk efforts.
• Execute data-driven risk testing and analysis.
• Detect trends in transactional data that may indicate risk.

Skills

Data analytics experience

Tableau or similar tools

Advanced Excel skills

Python, R, SAS, SQL, SPARK knowledge

Strong communication skills

Education

Bachelor's Degree

Tools

Tableau

JIRA

Job description

Job Description

Role Title: Manager, Enterprise Risk Analytics (L9)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview

Synchrony's Risk Team is a dynamic and innovative team dedicated to providing oversight as 2nd Line of Defense. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars plays a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges. This role is aligned to the Enterprise Risk Analytics team supporting analytics requests from Compliance, Enterprise Risk, and Operational Risk. It requires a high level of expertise with data & analytics and minimal technical supervision to effectively contribute to the team.

Role Summary/Purpose

The Manager – Enterprise Risk Analytics will be responsible for providing risk testing and data analytics support, with a focus on data quality and integrity. The analyst will leverage analytics and innovation to develop data-driven solutions that enhance risk detection, compliance, and operational efficiency across the organization. This role includes becoming a functional expert in Risk and Control Testing, collaborating closely with Risk testing team, including VP and SVP levels, and building strong partnerships with US-based stakeholders to ensure alignment and effective communication.

Key Responsibilities

• Execute data-driven risk testing and analysis to support Compliance and Risk Management efforts.
• Provide effective challenges and independent reviews on production and surveillance codes.
• Evaluating whether existing controls are working as intended by analyzing relevant data patterns.
• Work closely with US-based stakeholders to support Risk Testing initiatives and ensure clear communication.
• Detect trends, correlations, and patterns in transactional or operational data that may indicate risk exposure.
• Maintain and enhance Risk Testing analytics frameworks and processes to improve accuracy and efficiency.
• Support continuous improvement efforts for control and risk assessment methodologies.
• Stay updated on best practices to ensure data analytics testing remains compliant and relevant.
• Oversee or support the maintenance of JIRA following established procedure.
• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge

• Bachelor’s Degree in any stream with 2+ Years of relevant experience OR, in lieu of bachelor’s degree, 4+ years of relevant experience.
• 2+ years’ hands‑on experience in data analytics, or reporting.
• 2+ years’ hands‑on experience with Tableau or similar Visual Analytics tool such as SAS VIYA.
• Advanced Excel skillset.
• 2+ years’ hands‑on experience with one or more data analytics tools including Python, R, SAS, SQL, and SPARK.
• Strong written / oral communication skills.

Desired Skills/Knowledge

• Bachelor’s Degree in a STEM related or Business field.
• Experience in consumer credit / risk analytics / compliance role.
• Experience managing multiple stakeholders while prioritizing various initiatives.
• Demonstrated ability to think beyond raw data and understand the underlying business context and sense potential analytics opportunities.
• Experience developing advanced data visualizations and presentations with Tableau or other Visual Analytics tool.
• Commercially effective and collaborative across teams and functions.
• Knowledge of Synchrony Data Warehouses and applications like FDR, DM10, Visionplus etc.
• Experience working in Jira.

Work Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants

• Understand the criteria or mandatory skills required for the role, before applying.
• Inform your manager and HRM before applying for any role on Workday.
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format).
• Must not be any corrective action plan (Formal/Final Formal).
• L4-L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L4+ employees are eligible to apply for this opportunity.

Grade/Level: 9

Job Family Group: Risk Management