Luxury E‑Commerce Lead & Growth Strategist

L'Oréal; Johannesburg; On-site; ZAR 900 000 - 1 200 000; Full time

Job summary

A global luxury cosmetics company is seeking a Head of E-Commerce to drive online sales performance for its luxury division. This role requires a strategic leader with over 5 years of e-commerce management experience in the beauty or luxury sectors, deep knowledge of digital marketing, and a proven ability to enhance customer experience. Candidates should have a strong commercial acumen and the ability to blend brand equity with online growth initiatives.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Dynamic and innovative work environment

Qualifications

• 5+ years of experience in e-commerce management, particularly in luxury sectors.
• Proven track record of driving online sales growth.
• Strong knowledge of digital marketing channels.

Responsibilities

• Develop and implement e-commerce strategy aligned with brand objectives.
• Oversee end-to-end e-commerce operations.
• Monitor and report on key e-commerce KPIs.

Skills

Strategic Vision

Commercial Acumen

Luxury Mindset

Analytical Prowess

Project Management

Leadership & Influence

Communication

Customer Centricity

Adaptability

Education

Bachelor's degree in marketing or related field

Master's degree preferred

Tools

Salesforce Commerce Cloud

Shopify Plus

Magento

SAP Hybris

Google Analytics

Adobe Analytics

Job description

A global luxury cosmetics company is seeking a Head of E-Commerce to drive online sales performance for its luxury division. This role requires a strategic leader with over 5 years of e-commerce management experience in the beauty or luxury sectors, deep knowledge of digital marketing, and a proven ability to enhance customer experience. Candidates should have a strong commercial acumen and the ability to blend brand equity with online growth initiatives.