Lodge Manager (JB5793)

Kontak Recruitment; Hoedspruit; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Lodge Manager in Hoedspruit, Limpopo. This role involves overseeing all aspects of lodge operations, ensuring exceptional guest service, leading staff, and maintaining property standards. The ideal candidate will have solid experience in hospitality, be capable of handling daily operations and guest relations, and possess strong organizational skills. This is a permanent position offering a salary of R30 000 to R35 000 per month plus accommodation, meals while on duty, and Wi-Fi.

Benefits

Accommodation

Meals while on duty

Wi-Fi

Qualifications

• Proven experience overseeing lodge or hospitality.
• Strong guest service and customer engagement skills.
• Ability to handle operational and guest-related responsibilities.

Responsibilities

• Ensure a welcoming experience for all guests.
• Manage guest check-in and check-out procedures.
• Supervise lodge daily operations including reservations and dining.

Skills

Guest service skills

Staff management

Organisational abilities

Problem-solving

Health and safety standards

Job description

Lodge Manager (JB5793)

Hoedspruit, Limpopo

R30 000 to R35 000 a month + Accomodatoin + Meals while on duty and Wi‑Fi

Permanent

The Lodge Manager is responsible for overseeing all aspects of lodge operations to ensure exceptional guest service, safety, and satisfaction. This role involves leading and managing lodge staff, coordinating daily operations, maintaining the property, and ensuring the lodge delivers a consistently memorable experience for all visitors. The position requires a hands‑on leader who can manage people, operations, and guest relations while maintaining high standards across the lodge.

Minimum Requirements

• Must be available to attend an on‑site assessment in Hoedspruit
• Proven experience overseeing lodge or hospitality
• Strong guest service and customer engagement skills
• Experience managing and supervising staff teams
• Ability to handle operational, administrative, and guest‑related responsibilities
• Strong organisational and problem‑solving abilities
• Ability to manage responsibilities during staff off‑days
• Understanding of health, safety, and operational standards within a lodge environment

Duties and Responsibilities

• Ensure a welcoming and high‑quality experience for all guests
• Handle guest inquiries, concerns, and special requests professionally
• Manage guest check‑in and check‑out procedures
• Supervise guest activities and maintain a positive environment
• Recruit, train, and manage lodge staff, including housekeeping, maintenance, and front desk teams
• Schedule staff shifts and monitor performance
• Foster a cooperative and productive work environment
• Oversee daily lodge operations, including reservations, guest services, and dining
• Manage budgets, track expenditure, and ensure financial performance
• Ensure facilities, rooms, dining areas, and outdoor spaces meet health and safety standards
• Implement and monitor lodge policies and procedures
• Promote the lodge through online platforms and social media
• Build guest relationships to encourage repeat visits and positive reviews
• Analyse guest feedback and implement improvements
• Conduct regular inspections of facilities and equipment
• Address emergency situations related to guest safety and health
• Oversee environmental and sustainability initiatives
• Ensure continuity of duties during staff off‑days

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer

• Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
• Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
• Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
• Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
• Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
• Offer clarity: Advert is not a binding offer. Written offers based on pre‑employment conditions.
• No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
• Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.