Lodge Manager

Wild Dreams Hospitality; Phalaborwa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxurious safari retreat is seeking a Lodge Manager to drive exceptional service and manage lodge operations. This role involves leading a diverse team, ensuring guest satisfaction, and overseeing all aspects of lodge management. Ideal candidates should have a Hospitality Management Diploma, strong leadership skills, and proficiency in Excel and Word. This is a live-in position, requiring flexibility in work hours. Competitive, market-related salary offered.

Qualifications

• Matric and a Hospitality Management Diploma or equivalent is preferable.
• Valid First Aid qualification.
• FGASA Level 1 (NQF 2) is beneficial but not essential.
• Outstanding interpersonal and communication skills.
• Proficiency in Excel & Word.

Responsibilities

• Drive world-class service and manage operations.
• Ensure every guest experiences a unique safari.
• Lead a diverse team and manage all aspects of lodge operations.

Skills

Leadership

Interpersonal skills

Operational management

Flexibility

Proficiency in Excel

Proficiency in Word

Education

Hospitality Management Diploma or equivalent

Matric

Job description

A luxurious self-catering safari retreat is looking for a LODGE MANAGER

This is a great opportunity for a seasoned hospitality professional to step into a leadership role, driving world-class service, managing operations, and ensuring every guest experiences the magic of a truly exclusive South African safari.

Core criteria :

• Matric and a Hospitality Management Diploma or equivalent is preferable
• Valid First Aid qualification
• FGASA Level 1 (NQF 2), DEAT registered, valid PDP would be beneficial, but is not essential
• Must have strong leadership capabilities and be able to lead a diverse team
• Excellent operational experience encompassing every aspect of Lodge Management, including HR, Admin, FOH & Guest Experience.
• Outstanding interpersonal and communication skills to interact with guests, staff, and shareholders.
• Proficiency in Excel & Word
• Availability to work flexible hours as well as extra hours when required
• Desire, drive, and experience to develop the lodge to its full potential.

This is a live-in position (no pets). Work cycle - 6 weeks on, 2 weeks off.

Salary : Market-related