Loan Accounts Specialist - Impactful Admin & Customer Care

AVBOB South Africa; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A long-established financial services firm located in Centurion is looking for a detail-oriented Loan Accounts Administrator to manage loan accounts. Responsibilities include responding to customer queries, compiling loan applications, and ensuring compliance with lending regulations. The ideal candidate will possess excellent analytical skills and a focus on customer service. This is an opportunity to join a company committed to employee development and competitive remuneration.

Qualifications

• Ability to handle customer complaints timely and efficiently.
• Competence in compiling and processing loan applications.
• Experience in evaluating customer affordability for loans.

Responsibilities

• Respond to customer queries regarding loan accounts.
• Compile approved loan applications for the Finance team.
• Analyze refinancing applications and assess customer affordability.
• Ensure compliance with lending regulations.

Skills

Detail-oriented

Customer service

Credit evaluation

Regulatory compliance

Financial analysis

Job description

A long-established financial services firm located in Centurion is looking for a detail-oriented Loan Accounts Administrator to manage loan accounts. Responsibilities include responding to customer queries, compiling loan applications, and ensuring compliance with lending regulations. The ideal candidate will possess excellent analytical skills and a focus on customer service. This is an opportunity to join a company committed to employee development and competitive remuneration.