Liquor Store Manager

Shoprite Group; Pietermaritzburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Pietermaritzburg is seeking an individual to support management in a liquor store environment. The candidate will be responsible for staff coordination, stock management, and customer satisfaction. This role requires strong sales management skills, knowledge of liquor products, and the ability to enforce safety standards. Applicants must have a Matric qualification and a valid driver's license. Experience in a similar retail setting is preferred.

Qualifications

• Essential qualification: Matric.
• Valid driver's license required.

Responsibilities

• Support management of liquor shop staff.
• Assure stock availability and minimize wastage.
• Meet customer expectations and sales objectives.
• Manage HR and financial aspects effectively.

Skills

Sales management

Retail profitability

Retail store operations management

Customer service principles

Computer literacy

Interpersonal and communication skills

In-store stock management

Education

Matric

Valid driver's license

Job description

Purpose of the Job

• Supporting, monitoring, co-ordinating the effective management of the liquor shop staff
• Assuring reliable stock availability
• Minimising shrinkage and wastage
• Meeting and exceeding customer expectations

Job Objectives

• HR administration
• Financial
• Sales maximisation
• Minimisation of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
• Branch sales reporting
• Meeting customer expectations
• Business Processes
• Effective merchandising and stock availability assurance
• Housekeeping, health, safety and insurance risk assurance

Qualifications

• Matric - essential
• Other - Valid driver's license

Experience

• Sales management
• Retail profitability
• Knowledge of the functions that support sales and service
• Merchandising principles
• Supply chain knowledge
• Retail product / range knowledge
• Liquor product knowledge (e.g. types of beer, wine, brandies, whisky, etc.)
• Safety standards in the Liquor Store and the discipline to enforce those standards
• Knowledge of the National Liquor Act of 2003
• Customer service principles
• Knowledge of basic principles of shelf packing and stock management

Knowledge and Skills

• Workplace / Industry Knowledge and Experience
• Sales management / supervisory experience in retail environment
• Experience within a similar work environment i.e. liquor store or shop
• Promotional planning
• Sales reporting
• Retail store operations management
• Computer literacy
• Interpersonal and communication skills
• Scheduling of staff
• Knowledge of basic principles of shelve packing and stock management
• Merchandising principles
• Workplace / Industry Skills
• Sales performance management
• In-store stock management
• Budget (cost) control
• Merchandising

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