Please note this position is based in Saudi Arabia. All Relocation Costs will be covered by the client.
2. Key Job Responsibilities 2.1 Collective Responsibilities
- Adhere to all organizational codes of conduct, ethics, and values.
- Promote the organization’s vision, mission, culture, and desired behaviors.
- Follow all rules, regulations, and operating procedures.
- Support team collaboration and share knowledge to assist in developing colleagues.
- Perform any additional tasks required to achieve operational goals.
2.2 Job-Specific Responsibilities
- Ensure the safety of all guests and employees, with an emphasis on preventing drowning or aquatic-related incidents.
- Maintain active certification and meet all requirements of the International Lifeguard Training Program (ILTP) Shallow Water Lifeguard License.
- Support the daily operation of all aquatic attractions, including pools, slides, family zones, and other water-based features.
- Uphold safety and guest service standards in accordance with:
- Aquatics risk management protocols
- Applicable safety regulations and industry standards
- Guest experience objectives and KPIs
- Enforce all safety requirements and attraction-specific rules.
- Respond promptly to medical emergencies within the limits of certification and training.
- Maintain cleanliness of all guest and staff areas, including non-aquatic zones.
- Assist guests in situations involving lost children or separated family members.
- Collaborate with other operational departments as required.
- Perform duties that require prolonged standing, movement across various elevations, and repeated access to ride platforms.
- Work in varying environmental conditions such as heat, cold, rain, sand, and wind.
- Work scheduled shifts on weekends, holidays, and non-operational hours as operationally required, including training sessions, meetings, events, and after-hours assignments.
- Comply with all workplace policies, procedures, and operational requirements.
- Contribute to creating a fun, safe, and positive environment for guests and colleagues.
- Perform any additional duties assigned by management that support operational success and guest satisfaction.
3. Position Structure
Position Title: Lifeguard – Shallow Water Guard
Division: Aquatic Operations
Department: Aquatics
Grade Level: 2
Reporting lines may change based on organizational needs.
4. Job Specifications Education
- Minimum: High School Diploma or equivalent.
Experience
- Experience in hospitality, recreation, amusement, entertainment, or guest-facing industries.
- Experience in the Middle East and/or international environments preferred.
- Previous or current lifeguard certification and operational experience is an advantage.
Skills
- Proficient in spoken and written English.
- Basic computer skills.
- General understanding of Arabic is desirable.
Core Competencies
- Self-driven and proactive
- Strong work ethic and integrity
- Time management and reliability
- Confidence and professionalism
- High personal standards
- Patience, motivation, and determination
- Creativity and open-mindedness
- Sense of humor and positive values