Library Technician Inter-Library Loan Services

Council for Scientific and Industrial Research (CSIR); Pretoria; Hybrid; ZAR 300 000 - 450 000; Full time

Job summary

A leading research organization in Pretoria seeks a Library Technician to deliver Inter-Library Loan services and assist with front desk duties. Responsibilities include processing ILL requests, managing library materials, and client training. Candidates must hold a National diploma in Library and Information Sciences and have at least one year of relevant experience. The position offers a flexible hybrid work arrangement and competitive remuneration. Applications close on 04 February 2026.

Benefits

Flexible hybrid work arrangement

Learning and development opportunities

Competitive remuneration packages

Qualifications

• At least one year of work experience in a Library and Information Services environment.
• Ability to work independently and resolve problems.

Responsibilities

• Process and monitor ILL requests on the Library Management System.
• Provide training to clients on ILL request submissions.
• Manage circulation, renewal, and return of library materials.
• Assist with procurement-related tasks.

Skills

Problem-solving

Technical expertise in libraries

Literature searching skills

Education

National diploma in Library and Information Sciences

Job description

Overview

The Council for Scientific and Industrial Research (CSIR) is a leading scientific and technology research organisation that researches, develops, localises and diffuses technologies to accelerate socio-economic prosperity in South Africa. The organisation's work contributes to industrial development and supports a capable state. The CSIR has a vacancy for a Library Technician: Inter-Library Loan Services (ILL) in the Knowledge Management and Information Services to deliver Inter Library Loan (ILL) services and to fulfil Front Desk duties including circulation activities and assisting walk-in clients. The incumbent will be guided by the Manager: Library Technical Services and eResources (LTS) and the Professional: Acquisitions and Cataloguing to assist in the management of the physical collections. The position is based in Pretoria. This position reports to Manager: Library Technical Services and eResources (LTS).

Key Responsibilities

• Process and monitor internal and external ILL requests on the Library Management System (LMS) and track statistics as needed.
• Communicate with internal and external clients regarding the status of their ILL requests.
• Provide training to clients on the submission of ILL requests using the LMS.
• Monitor ILL related updates on the LMS and implement the necessary changes.
• Manage circulation, renewal, return of library materials and attend to disengagement notices.
• Train clients on the use of library eResources and assist with their general information requests.
• Maintenance of LTS LibGuides (user guides) to ensure the required LTS LibGuides are created, updated and the existing ones are maintained.
• Manage the paper collection to ensure that the correct filing order is maintained and that weeding is done according to KMIS guidelines.
• Provide procurement-related assistance.
• Provide administrative support to the Manager: LTS.
• Assist in capturing the meta data of Publisher License Agreements on the LMS.
• Provide assistance regarding the routing of Publisher License Agreements to relevant signatories for approval.
• Mentor and train the intern to enable him/her to work independently.
• Create and regularly update procedures related to job function.

Qualifications, Skills And Experience

• A National diploma in Library and Information Sciences with at least one year work experience within a Library and Information Services environment.
• The ability to work independently and to successfully resolve problems utilising technical or specialised expertise.

• Knowledge of the national ILL system and its requirements.
• Knowledge of electronic library practices and work environments.
• Basic literature searching skills.

What’s in it for you?

• Flexible hybrid work arrangement;
• Learning and development opportunities;
• Competitive and market-related remuneration packages;
• Total guaranteed salary packages which encompass contributions to the pension fund, risk insurance and medical scheme;
• We openly acknowledge and reward our employees\' contributions and accomplishments through our esteemed CSIR Excellence Awards.

Closing date: 04 February 2026

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.

For more info, please email us at [e-mail]. Please do not send applications to this mailbox; it is only for inquiries.

The CSIR is an equal opportunity employer. As such, it is committed to the Employment Equity Act and will, through the filling of this vacancy, give preference to candidates from designated groups in terms of the Employment Equity Act. By applying for this position at the CSIR, the applicant understands and agrees that the CSIR may solicit a credit and criminal report from registered credit bureaus and/or the South African Police Services (in relation to positions that require trust and honesty and/or entail the handling of cash or finances), and may also verify the applicant\’s educational qualification and employment history.

The CSIR reserves the right to remove the advertisement at any time before the stated closing date and it further reserves the right not to appoint if a suitable candidate is not identified.