Lead Business Analyst

Euromonitor International.; Cape Town; Hybrid; ZAR 800 000 - 1 000 000; Full time

Job summary

A leading market research company is looking for a seasoned Lead Business Analyst in Cape Town. This role is crucial in ensuring strategic alignment between business needs and technology solutions. You will lead a team of 9 Business Analysts and engage in stakeholder management. Candidates should have experience in Agile methodologies and strong analytical skills. The company offers a collaborative work environment with flexible work schedules and opportunities for professional development.

Benefits

Professional development opportunities

Flexible work schedule

Positive work environment

Community involvement programs

Qualifications

• Proven experience managing and mentoring Business Analysts in a team of 8–12 people.
• Strong leadership and interpersonal skills with a collaborative mindset.
• Expertise in writing clear user stories and acceptance criteria.

Responsibilities

• Lead and mentor a team of 9 Business Analysts.
• Act as the primary liaison between business stakeholders and technology teams.
• Build strong relationships with internal stakeholders.

Skills

Managing and mentoring Business Analysts

Leadership skills

Agile methodologies (SCRUM)

Analytical skills

Problem-solving

Communication skills

Tools

Azure DevOps

JIRA

Excel

SQL

Job description

Who we are

Euromonitor International is the leading independent market research company; investigating and understanding what consumers want and need, helping businesses create products and services that cater to their preferences and trends.

We are an organisation that champions flexibility, with opportunity to grow and be supported with continuous learning and development

Technology at Euromonitor

Technology is central to our business.

We operate four development centers - London, Bangalore, Cape Town, and Vilnius - supporting a diverse tech estate that powers our digital content, data transformation, and client-facing platforms.

Our teams are engaged in cloud migration, microservices architecture, semantic technologies, and digital workplace initiatives.

Agile and DevOps principles guide our development practices.

What you will be doing

We are seeking a seasoned Lead Business Analyst to join our Subscription Products team.

This role is pivotal in bridging business needs with technology solutions, ensuring strategic alignment across product development initiatives.

The successful candidate will lead a team of 9 Business Analysts, fostering a culture of excellence, mentorship, and continuous improvement.

Reports to: Director of Product Management based in London

Location: Bengaluru (Hybrid working model, required to be in the office for 2 days a week)

Key drivers

Leadership & Team Management

• Lead, mentor, and develop a team of 9 Business Analysts across multiple locations.
• Foster a high-performance culture through coaching, feedback, and professional development.
• Champion best practices in business analysis, ensuring consistency and quality across deliverables.

Strategic Analysis & Delivery

• Act as the primary liaison between business stakeholders and technology teams.
• Translate complex business needs into clear, actionable requirements and user stories.
• Oversee prioritization of BAU and strategic initiatives, ensuring alignment with product goals.
• Ensure timely and accurate delivery of work items, managing resource allocation and workload balancing.

Stakeholder Engagement

• Build strong relationships with internal stakeholders across Product, Technology, and Commercial teams.
• Facilitate workshops, discovery sessions, and reviews to elicit and validate requirements.
• Communicate effectively with senior stakeholders, providing updates, insights, and recommendations.

Process & Standards

• Drive consistency in documentation, non-functional requirements, and analysis artefacts.
• Promote the use of visual modelling tools (e.g., wireframes, workflows, use cases) to enhance understanding.
• Contribute to the evolution of internal frameworks, tools, and methodologies.

Training & Knowledge Sharing

• Deliver onboarding and ongoing training for new and existing BAs.
• Share domain knowledge and technical insights across the Technology function.

What you'll need

Essential

• Proven experience managing and mentoring Business Analysts in a team of 8–12 people.
• Strong leadership and interpersonal skills with a collaborative mindset.
• Deep understanding of Agile methodologies (SCRUM), backlog management, and DevOps principles.
• Expertise in writing clear user stories, acceptance criteria, and supporting artefacts.
• Proficiency in tools such as Azure DevOps, JIRA, Excel, SQL, and wireframing tools.
• Excellent analytical, problem-solving, and communication skills.
• Demonstrated ability to manage competing priorities and stakeholder expectations.

Desirable

• Background in software development or data modelling.
• Experience working with distributed teams across geographies.
• Experience with AI projects.
• Familiarity with Passport and EMMA platforms.
• Certifications such as CBAP, PMI-PBA, or equivalent.

Core Competencies

• Business Process Improvement
• Requirements Definition & Management
• Stakeholder Relationship Management
• Innovation & Strategic Thinking
• Data Analysis & Visualisation
• Change Management

What you'll get

Professional Development

Grow your career with opportunities within a consultative and professional environment

Flexible Work Schedule

Achieve a healthy work-life balance with our flexible work schedule options, including remote work opportunities and flexible hours

Positive Work Environment

Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged

Community Involvement

Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts

(and more....!)

Our Values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity