Laundry Assistant

CampusKey Student Living; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A student accommodation company in Cape Town is seeking a dedicated Laundry Attendant. The role involves washing, drying, and folding linens while ensuring compliance with hygiene standards. Ideal candidates will have a relevant hospitality qualification and at least one year of experience in a hotel or similar environment. Strong communication skills in English and Afrikaans, along with a positive team spirit, are essential. Join us for a dynamic work environment with great team spirit and perks!

Benefits

Access to gym facilities

Cool events

Positive team environment

Qualifications

• At least 1 year experience in a hotel environment.
• Reliable, punctual, and detail-oriented.
• Basic understanding of hygiene and chemical handling.
• Previous experience in laundry operations preferred.

Responsibilities

• Wash, dry, iron, and fold linen in line with CampusKey standards.
• Process laundry delivered internally by students following procedures.
• Operate laundry machinery safely and correctly.
• Assist with linen stock counts and controls.
• Report daily progress, issues, or shortages to the Housekeeping Manager.

Skills

Strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language

Ability to work with industrial laundry equipment

Attention to cleanliness and quality

Good organisational skills

Team player with a positive attitude

Education

Relevant hospitality qualification

Tools

Laundry machines

Job description

Overview

We are looking for someone with talent, a sense of humour and a sparkling personality!

Experience & Requirements

• Relevant hospitality qualification;
• At least 1 year experience in a hotel environment;
• Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language;
• Ability to work with industrial laundry equipment
• Reliable, punctual, and detail-oriented
• Basic understanding of hygiene and chemical handling
• Previous experience in laundry operations (hospitality, accommodation, healthcare, or similar environment preferred)

Key Competencies

• Strong attention to cleanliness and quality
• Good organisational skills
• Physically able to manage laundry tasks
• Team player with a positive attitude

Critical Competencies for Success

• Enthusiastic;
• Customer-orientated;
• Hard working;
• Responsible;
• Born motivator and leader.

Do’er

Credibility is earned at CampusKey through execution and getting things done. You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.

Collaborator

There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!

Core Responsibilities

• Short-Stay Linen Processing
  • Wash, dry, iron, and fold short-stay linen (bedding, towels, protectors) in line with CampusKey standards
  • Ensure linen is returned clean, correctly sorted, and on time to support room turnaround
  • Monitor linen quality and flag damaged or worn items for replacement
• Internal Student Laundry Support
  • Process laundry delivered internally by students in accordance with CampusKey procedures
  • Ensure correct handling, hygiene standards, and turnaround times are maintained
  • Manage laundry queues, loads, and prioritisation based on operational needs
• Laundry Operations & Equipment
  • Operate laundry machinery safely and correctly (washers, dryers, irons, presses)
  • Ensure machines are cleaned, maintained, and reported for servicing when required
  • Adhere strictly to chemical usage guidelines and safety standards
• Stock, Asset & Quality Control
  • Assist with linen stock counts and controls
  • Reduce loss, damage, and misplacement of laundry items
  • Maintain a clean, organised, and compliant laundry area at all times
• Comply with all hygiene, infection control, and health & safety requirements
• Follow correct procedures for handling soiled linen
• Ensure separation of clean and dirty laundry at all times

Communication & Teamwork

• Report daily progress, issues, or shortages to the Housekeeping Manager
• Escalate equipment faults, chemical shortages, or operational delays promptly
• Work collaboratively with housekeeping and facilities teams to support operations

Future Commercial Laundry Readiness

• Support the setup and operationalisation of external/commercial laundry services when launched

What do we offer you?

• An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe;
• The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry;
• Access to our facilities including gym and regular cool events;

Are you in?

Great! Send us your resume and a short cover letter telling us why you were made for this role!