L'Oreal SA_ Key Account Manager (CPD)

L'Oréal; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

An international beauty company is seeking a Key Account Manager for its Consumer Products Division in Johannesburg. The successful candidate will be responsible for driving growth of iconic brands, managing strategic relationships with retailers, and optimizing trade agreements. A minimum of 5 years' experience in Key Account Management in the FMCG sector and solid negotiation skills are required. The role offers a dynamic environment fostering entrepreneurial spirit and career development opportunities.

Qualifications

• 5 to 7 years of experience in Key Account Management or Sales in the FMCG sector.
• Experience in the South African Beauty or Personal Care/Cosmetics market is highly advantageous.
• Proven track record of managing complex negotiations with major South African retailers.

Responsibilities

• Develop and execute an annual business plan for assigned accounts.
• Achieve and exceed monthly and annual turnover and market share targets.
• Build and maintain strong relationships with Category Managers and Buyers.

Skills

Negotiation Skills

Analytical Rigor

Agility & Resilience

Education

University Degree in Business, Marketing, or related field

Tools

Excel

Data visualization tools

Job description

Job Title: Key Account Manager – Consumer Products Division (CPD)

Location: Woodmead, Johannesburg, South Africa

Mission and Vision

As a Key Account Manager for CPD South Africa, you will be responsible for driving the sustainable and profitable growth of our iconic brands (such as L’Oréal Paris, Maybelline New York, and Garnier) within your assigned portfolio. You will act as the primary interface between L’Oréal and our retail partners, building long‑term strategic relationships that ensure our products are at(mouse “the heart” of the South African consumer’s beauty journey.

Key Responsibilities

• Strategic Account Planning & Growth
  • Develop and execute an annual business plan for assigned accounts that aligns with the CPD country strategy.
  • Analyze market trends, competitor activity, and consumer insights in South Africa to identify new white‑space opportunities for growth.
  • Negotiate annual trade agreements (JBP – Joint Business Plans) and commercial terms to ensure win‑win outcomes.
• Commercial Excellence & Performance
  • Achieve and exceed monthly and annual turnover (sell‑in) and market share (sell‑out) targets.
  • Manage the P&L anteriores accounts, ensuring optimized trade spend and promotional efficiency (ROI analysis).
  • Monitor stock levels Algorithm+ forecast accuracy in collaboration with the supply‑chain team to prevent out‑of‑stocks.
• Negotiation & Relation Management
  • Build and maintain strong, influential relationships with Category Managers and Buyers.
  • Lead high‑level negotiations for compatibles of new innovations, permanent space, and secondary placements.
  • Conduct regular business reviews with retailers to track performance against KPIs.
• Merchandising & Brand Image
  • Collaborate with the Trade Marketing and Field Sales/Operations teams to ensure the "Perfect Store" execution.
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  • Oversee the implementation of planograms and ensure our brands have the best representation and “Share of Shelf” in the beauty aisle.
  • Coordinate large‑scale promotional activations and events tailored to the South African retail calendar (e zal Black Friday, Festive Season, Heritage Day).
• Data‑Driven Insights
  • Utilize retailer portal data (e.g., Clicks/Dis‑Chem data) and internal analytics to track performance.
  • Translate complex data into actionable insights for the marketing and sales leadership teams.

Professional Profile & Requirements

• Education: A University Degree in Business, Marketing, or a related field.
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• Experience: 5 to 7 years of experience in Key Account Management or Sales within the FMCG sector. Experience in the South African Beauty or Personal Care/Cosmetics market is highly advantageous.
• Negotiation Skills: A proven track record of managing complex negotiations with major South African retailers.
• Analytical Rigor: Strong proficiency in Excel and data visualization tools; ability to manage a P&L.
• Agility & Resilience: Ability to thrive in a fast‑paced, high‑pressure environment and adapt to a changing retail landscape.
• Cultural Fit: A passion for beauty, a collaborative spirit, and a "growth mindset".

Why Join L'Oréal South Africa?

Joining CPD means being part of a team that democratizes the best of apparently beautis. We offer a dynamic environment where entrepreneurship is encouraged, and your career path can span across functions and geographies.

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability. We adhere to all local Labour Relations legislation.