Key Accounts Manager

Execustaff; Johannesburg; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A recruitment firm is seeking a Key Accounts Manager in the electronics industry, based in Johannesburg. The ideal candidate will have a B Com or related diploma, 3–5 years of experience, and strong skills in customer relationship management and sales analysis. Key responsibilities include developing sales strategies, managing customer relationships, and providing sales reports. Travel is required for this role, with 80% of the workweek being external.

Qualifications

• 3 – 5 years related experience.
• Proven track record in customer relations.
• Ability to use databases for recording and reporting.

Responsibilities

• Develop and implement strategies aligned with company objectives.
• Manage multiple accounts and partners effectively.
• Provide sales reports and analyses.

Skills

Accounting skills

Sales revenue analysis

Negotiation skills

Customer relationship management

Education

B Com or related Diploma

Tools

MS Office

Job description

Our client is seeking a Key Accounts Manager in the electronics industry, based in Johannesburg.

Required Education and Experience :

• B Com or related Diploma
• Accounting skills will be an advantage
• 3 – 5 years related experience
• Good knowledge of administration, sales, and warehouse procedures
• Proven track record in customer relations
• MS Office at an advanced level
• Ability to use databases for recording and reporting
• Channel partner relationship knowledge
• Reliable vehicle and valid driver’s license
• Stock availability / LTI analysis
• Sales revenue analysis
• Pricing analysis
• Accurate forecasting
• AR (Chargeback) management analysis

Required Competencies :

• Highly motivated, outgoing personality, focused on partner relationship building
• Ability to develop and execute sales plans
• Excellent presentation skills for customer interactions
• Willingness and ability to travel nationally and internationally
• Manage multiple accounts and partners effectively
• Effective communication skills, both oral and written
• Meet all deadlines and targets
• Negotiation and administrative skills
• Work well under pressure

Duties and Responsibilities :

Sales Plan / Strategy

• Develop and implement strategies aligned with company objectives
• Plan and execute to achieve business goals (PPP)
• PIQ Planning for quarterly reviews
• Coordinate marketing and in-store advertising
• Collaborate with Product Marketing on projects supporting partner-driven marketing events
• Gather and analyze competitor intelligence
• Identify risks and monitor action plan progress

Creative Business Development

• Innovate ways to grow business with customers
• Provide solutions to management challenges
• Build and develop relationships with corporate contacts
• Assist with contractual agreements and ensure adherence
• Identify new business opportunities
• Stay updated on market trends, competitors, and customer strategies

Accurate Forecasting

• Ensure adequate stock levels to avoid LTI
• Align forecasting with sales planning
• Improve forecasting techniques regularly
• Calculate weekly sell-out forecasts based on data analysis and planning
• Adjust weekly sell-in requirements to meet forecasts and WOS levels

Inventory

• Coordinate with inbound and outbound departments on stock requirements
• Provide feedback on stock availability and delays
• Monitor weekly SOH and sell-out results
• Align with promotional calendars for forecasting

Budget Controls

• Ensure ROI and brand sustainability
• Meet income targets as per budget
• Manage risks and solve problems proactively

Pricing

• Negotiate pricing with Product Managers to drive sales
• Monitor market developments and competitors’ pricing

Strong Customer Relationships

• Manage and build customer relationships
• Visit customers regularly
• Partner with customers to grow their business

Reports

• Provide sales reports and analyses
• Prepare presentations and proposals
• Analyze promotional effectiveness

Travel Requirements

• Travel to customers as needed
• 80% of workweek external, 20% office
• Minimum three nights away per month

Please only apply if you meet all requirements. If you do not hear back within 2 weeks, consider your application unsuccessful.