Key Account Manager - Financial Services

The Legends Agency; Centurion; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A well-established company in financial services is looking for a Key Account Manager to join their team in Centurion. The role involves managing relationships with high-value corporate clients, ensuring their satisfaction, and identifying growth opportunities. Candidates should have at least 3 years of experience in account management or a similar field, with strong communication and problem-solving skills. A diploma or degree in a related field is preferred.

Qualifications

• Minimum of 3 years experience as a Key Account Manager or similar role.
• Experience in corporate services, HR, or financial services is advantageous.
• Proficiency in CRM software is essential.

Responsibilities

• Develop and maintain trusted client relationships.
• Serve as the lead contact for all key accounts.
• Drive retention and growth through excellent service.

Skills

Client relationship management

Interpersonal skills

Negotiation skills

Communication skills

Problem-solving

Education

Matric

Diploma or degree in Business, Marketing, or related field

Tools

CRM software (e.g. Salesforce, HubSpot)

Job description

About the job Key Account Manager - Financial Services

Are you a relationship-driven professional with a passion for account management and client service? A well-established company specialising in employee financial wellness solutions is looking for a Key Account Manager to join their team in Centurion, Lyttelton.

About the Role:

As the Key Account Manager, you'll be the primary point of contact for a portfolio of high-value corporate clients. Your role will involve managing relationships, ensuring client satisfaction, and identifying opportunities to grow existing accounts. You will also act as a strategic partner between internal teams and clients.

Key Responsibilities

• Develop and maintain trusted client relationships
• Serve as the lead contact for all key accounts
• Oversee the successful delivery of solutions and services to clients
• Drive retention and growth through excellent service and strategic upselling
• Resolve client issues efficiently and maintain high client satisfaction
• Collaborate with internal departments to align service delivery with client expectations
• Monitor performance and report on account metrics and feedback

Qualifications

• Minimum of 3 years experience as a Key Account Manager, Client Relationship Manager, or similar role
• Experience within a corporate services, HR, financial services, or employee solutions environment is highly advantageous
• Proficiency in CRM software (e.g. Salesforce, HubSpot)
• Strong interpersonal, negotiation, and communication skills
• Strong problem-solving ability and attention to detail
• Matric (essential); a diploma or degree in Business, Marketing, or related field is preferred