Key Account Manager

Ferrero International S.A.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global confectionery leader is seeking a Key Account Manager in Johannesburg, South Africa. The role involves driving sales development, managing client relationships, and ensuring effective budget management. Candidates should have a Bachelor's degree in Sales Management or Economics, fluency in German & English, and at least three years of experience in sales or key account management. Strong negotiation and analytical skills are essential for success. This position offers an opportunity to work in a dynamic environment focused on personal and professional growth.

Qualifications

• Minimum Bachelor’s Degree in Sales Management / Economics.
• At least 3 years’ experience in similar roles.
• Fluency in German & English.
• Experience in Sales or Key Account Management.
• Knowledge of the P&L.

Responsibilities

• Drive sales development and build client relationships.
• Identify growth drivers and develop client plans.
• Prepare and present contracts to clients.
• Analyze client performance and implement solutions.
• Manage promotional applications and observe pricing.

Skills

Sales management

Client relationship management

Negotiation

Problem solving

Analytical skills

Education

Bachelor’s Degree in Sales Management or Economics

Tools

Excel

PowerPoint

Job description

Key Account Manager – Job Location

Innsbruck / Wien

Company Description

About the role: If you’re looking for a role with variety, this is it.

As a Key Account Manager your main focus will be to drive sales development.

You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients, define sales strategies, targets, programs, commercial initiatives and promotional policies.

The KAM analyses constantly the business development of the customers directly / indirectly assigned to him.

Supported by the identification of potentials and risks and co-ordinates with the adjoining departments ... the preparation of measures check list.

Updates the customer plan as well as the linked quantity planning and solves independently surgical actual problems.

Main Responsibilities

• CHANNEL MANAGEMENT – Identifying growth drivers for clients and developing a client plan that combines the Country commercial policy with specific client drives of growth.
• Directly interacting with clients and negotiating, preparing and presenting the contracts, and aligning on the implementation of the Country promotional plan.
• Communicating all information regarding the customer channel strategy and activities, providing insights for the local development activities and support in problem solving.
• Managing clients’ credits.
• Conducting analysis on the client performance and designing and implementing solutions when needed (new initiatives, additional events, pricing, profit-mix, etc.).
• ACTIVITY PLANNING AND MANAGING – Managing the proper application of promotions and commercial conditions defined during the negotiations, observing own and competitor product pricing.
• Maintaining the key trade relationship to have a better knowledge of the marketplace.
• Providing sales forecasts for the clients.
• Monitoring customers’ sales performance.
• BUDGET MANAGEMENT – Ensuring alignment between proper budget management and business objectives, proposing forecast of commercial and assigned structure costs, and sales volume budget.
• MAIN COLLABORATION WITH – Trade Marketing, Category Management, Finance.

Who we are looking for

• Minimum Bachelor’s Degree in Sales Management / Economics.
• At least 3 years’ experience in similar roles.
• Fluency in German & English.
• Experience in Sales or Key Account Management.
• Knowledge of commercial and office software (e.g. Excel, PowerPoint).
• Knowledge of the P&L.

How to be successful in the role and at Ferrero

We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work.

Employee contribution and engagement at Ferrero

Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels.

A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes.