Key Account Manager

The Employment Channel; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading eCommerce company based in Cape Town is searching for a Key Account Manager to oversee major accounts and drive growth. The ideal candidate will possess over 5 years of experience in e-commerce, demonstrate a strong understanding of key metrics, and have a passion for business. This role offers a unique opportunity to engage with prominent brands and implement impactful business strategies.

Qualifications

• 5+ years of experience in the e-commerce account base.
• Proven ability to grow e-commerce accounts exponentially.
• Strong understanding of customer relationships and planning.

Responsibilities

• Manage key accounts to drive e-commerce sales.
• Develop and implement Customer Business Plans.
• Design demand creation campaigns with marketing.

Skills

E-commerce metrics knowledge

Account management

Marketing fundamentals

Education

Degree (preferably in business or related field)

Job description

SUMMARY :

Our Cape Town-based team is looking for a person willing to take on an ambitious Key Account Manager role in the eCommerce Wholesale department. The ideal candidate has a passion for business and wants to work for one of the biggest denim brands in the world. You will manage accounts such as Superbalist, Takealot, Bash, and more.

POSITION INFO :

• Minimum of 5 years of experience in the e-commerce account base
• A degree would be beneficial
• A strong understanding of key e-commerce metrics and marketing fundamentals
• Proven ability to grow e-commerce accounts exponentially
• Develop and implement Customer Business Plans, co-lead year-end negotiations
• Create, develop, and evaluate Joint Business Plans with customers to meet sales and online presence metrics like content, description, and Share of Search
• Lead your portfolio to utilize internal funds for sustainable volume and value growth
• Design and execute demand creation campaigns with the marketing team for your categories and customers
• Demonstrate in-depth customer knowledge to inform planning and account administration
• Lead deployment of multifunctional resources and funds to create customer-specific value and enhance online presence
• Perform operational tasks such as volume forecasting, customer reports, trade and competition updates, budget management, and order management
• Analyze and propose new ideas to improve sales within categories
• Build a comprehensive understanding of categories across the business
• Foster collaborative relationships with internal and external partners