Junior Store Manager

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local fast-food restaurant in Durban seeks a qualified manager to oversee operations, ensure quality standards, and drive profitability. The successful candidate will have at least a year of experience in food service, strong management skills, and excellent customer service capabilities. Responsibilities include managing stock, resolving customer complaints, and ensuring compliance with health regulations. Ideal for someone with knowledge of GAAP/Micros, ready to lead a dynamic team and enhance customer satisfaction.

Qualifications

• Minimum 1-year experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control, purchasing, and customer complaints.

Skills

Customer Service

Management skills

Organizational skills

Problem-solving

Tools

GAAP

Micros

Job description

Job Location : Durban, KwaZulu-Natal, South Africa Application Deadline : January 30, 2026

Job Description

DUTIES AND RESPONSIBILITIES

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills