Junior Store Manager

Pedros; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fast-food chain in Gauteng is seeking a Restaurant Manager to oversee daily operations, maintain quality standards, and drive profitability. Key responsibilities include managing staff, handling customer complaints, and ensuring compliance with health regulations. The ideal candidate should have at least 1 year of experience in restaurant service and possess strong management and communication skills. Join us to lead our team and help grow our business!

Qualifications

• Minimum 1-year experience in restaurant or fast-food service.
• Strong management skills to lead staff effectively.
• Excellent verbal communication and customer service skills.

Responsibilities

• Oversee operations of the restaurant/take-away.
• Manage stock control, purchasing, and orders.
• Deal with customer complaints to maintain service levels.

Skills

Customer Service

Organizational skills

Problem-solving skills

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills