Junior Specialist: Risk Private Bank

Absa Bank Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in Cape Town is seeking a Credit Management Officer to ensure quality credit management principles. This role involves managing customer accounts and resolving early-stage delinquencies through effective communication and negotiation. Candidates should possess a degree (NQF Level 7) and 3-5 years of experience in credit management. The position offers opportunities for professional growth in a dynamic working environment.

Qualifications

• 3 to 5 years of credit management experience.
• Previous mandate management experience preferred.
• Higher Diplomas in Business, Commerce or Management Studies.

Responsibilities

• Conduct quality credit management based on the Absa Bank Credit Risk Model.
• Manage customers’ accounts during the early-stage delinquency cycle.
• Collaborate with various Strategic Business Units to resolve delinquency.

Skills

Credit Risk Assessment

Financial principle analysis

Intermediate computer skills

Customer Orientation

Verbal and written communication

Networking

Adaptability

Negotiation

Assertiveness

Education

NQF Level 7: Degree / National Diploma

Job description

Empowering Africa’s tomorrow, together…one story at a time

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To conduct and ensure quality credit management principles within a credit officials mandate level, based on the Absa Bank Credit Risk Model. To manage customers’ accounts by ensuring the normalisation and rehabilitation of account management accounts during the early stage delinquency cycle.

Job Description

Resolve early-stage excess/arrears by assessing the customer’s risk, determining the reason for the excess/arrears and agreeing a solution with the customer. This could include agreeing a promise from the customer to pay, an increase, decrease in facility, adjusting debit orders and/or fees, or restructuring the facility where appropriate. The end‑to‑end process requires collaboration with various Strategic Business Units (SBUs).

Knowledge & Skills

• Credit Risk Assessment / management in a financial environment
• Financial principle analysis
• Intermediate computer skills
• Customer Orientation Level
• Verbal and written communication
• Network ability
• The ability to adapt to continuous changes in the working environment
• Negotiation skills
• Assertiveness

Competencies

• Deciding and initiating action
• Analyzing
• Persuading and influencingPlanning and organizing
• Entrepreneurial and commercial thinking
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Education

NQF Level 7: Degree / National Diploma 3 to 5 years credit management experience. Previous mandate management experience preferred. Higher Diplomas: Business, Commerce and Management Studies (Required).

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.