Junior Manager Retail Store

Kerry Kopp Recruitment; Worcester; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Junior Manager for a Retail Store in Worcester, Western Cape. The incumbent will assist in overseeing sales, managing staff, and maintaining inventory controls. A strong focus on customer satisfaction and team leadership is essential. The role requires an NQF 5 Diploma and excellent skills in MS Office and POS systems. The successful candidate will play a crucial part in promoting profitability and enhancing operational efficiency in a dynamic retail environment.

Qualifications

• NQF 5 Diploma required.
• Excellent MS Office skills needed.
• Knowledge of POS systems essential.

Responsibilities

• Assist manager to maximize profitability.
• Maintain stock control and reconciliations.
• Address customer complaints to ensure satisfaction.
• Assist with digital process automation.
• Supervise a high impact team.
• Build relationships with stakeholders.

Skills

Sales maximization

Stock control

Customer satisfaction management

Process optimization

Team supervision

Relationship building

Education

NQF 5 Diploma

Tools

MS Office

POS systems

Job description

Overview

Summary: Junior Manager Retail Store - (Worcester, Western Cape)

The incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.

Responsibilities

• Assist the manager in maximizing profitability to meet sales goals and targets
• Maintain proper stock control, i.e. stock counts and reconciliations
• Promote high levels of customers satisfaction by addressing customer complaints
• Assist with the automation/optimization of digital processes and inventory control platforms
• Ability to supervise a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders

Qualifications

• Requirements
  • NQF 5 Diploma
  • Excellent MS Office skills and knowledge POS systems

Experience

• 3 years related experience in retail sales with a proven track record in a supervisory capacity