Junior It Engineer - Linux / Networking

Sintrex; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT consultancy in South Africa is seeking a Network Operator to analyze and improve client systems and provide technical training. The ideal candidate will possess 1-2 years of experience in network operations, along with a relevant IT degree or diploma. Responsibilities include compiling reports, monitoring client infrastructure, and performing audits. Candidates must thrive under pressure and be dedicated to excellence. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• 1-2 years of experience as a network operator.
• Experience with Windows Server or Linux (Ubuntu/Redhat).
• Familiarity with Network IP Addressing and Subnetting.

Responsibilities

• Compile advanced reports on system performance.
• Analyze management systems for improvements and risks.
• Perform technical training and support to customers.
• Monitor and configure client IT environments.
• Conduct audits based on client requirements.

Skills

Network operations

Technical training

Analytical skills

Problem solving

Data analysis

Client-facing experience

Education

Relevant IT degree or National Diploma

Job description

Introduction Sintrex is passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and user-friendly solutions.

Through a culture of excellence, partnership, and fun, Sintrex attracts and empowers staff with an inspirational work experience, world-class software, and globally renowned suppliers and partners to deliver services and solutions to their clients, helping to secure and enhance their IT reputations.

The successful candidate will be part of a team in a highly pressured environment.

We encourage our team members to take ownership of their responsibilities.

Candidates who do not thrive under pressure and who are not inherently dedicated to being the best they can be through a self-learning attitude do not enjoy our environment.

Duties & Responsibilities

• Compilation of advanced reports
• Analysis and interpretation of information from management systems to identify areas of possible improvement and risk
• Plan and perform special investigations based on customer requirements
• Technical training and support of customers on management systems and/or areas of specialization
• Provide consultation on the use of "Information about IT" to improve or optimize IT environments
• Monitoring and configuration of business impact and other composite relationships
• Advanced identification, analysis and resolution of technical problems
• Independent completion of tasks, presentation of reports and making recommendations to clients
• Release note of all changes, new functions and bugs compiled
• Request ticket updated according to status
• System tested holistically
• Implement patch / release / hot fix to client according to maintenance slot
• Audits planned and performed based on customer requirements
• Feedback on findings provided to client
• Data of findings analysed and interpreted
• All requests logged and assigned via RT acted on and updated
• Constant monitoring of client infrastructure ensured
• System administration tasks performed
• Database of monitored objects maintained
• Health check alerts actioned
• Ensure project is delivered as per SLA
• Encourage all participants to take an active role in the project
• Monitor progress and manage risks to and recovery of any schedule slippages
• Organize any necessary meetings to progress team work (weekly, daily, or ad-hoc as appropriate)
• Monthly network health report for the data centre
• Daily change meeting (8 AM) – updates on sites planned / completed / postponed / decommissioned / cancelled
• Standby support for project coordination
• Possible overtime as migrations happen in the evening, and there are daily deliverables
• Understanding top talkers / voice classes and the reporting thereof
• Tru View auditing and configuration for Project sites
• Netscout migration processes
• How-to documentation creation

Desired Experience & Qualification

• Previous experience 1-2 years as a network operator
• Relevant IT degree or National Diploma
• Previous experience 1-2 years in Windows Server or Linux (Ubuntu / Redhat) operating systems
• Previous experience 1-2 years in Network IP Addressing and Subnetting
• Previous client-facing experience needed