IT Support Specialist

Annswann Personnel; Boksburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an experienced IT Support Specialist to join a dynamic team in Boksburg for a 6-month contract. The role involves hands-on technical support, troubleshooting hardware and software issues, and ensuring smooth operations across systems. Ideal candidates will have at least 2 years of experience in IT support, solid knowledge of networking and Microsoft 365, and strong troubleshooting skills.

Benefits

Exposure to a world-class IT environment

Collaboration with international teams

Work with a respected global brand

Qualifications

• Minimum 2 years experience in an IT support or similar role.
• Solid understanding of computer hardware, software, and networking systems.
• Experience with Microsoft 365, SharePoint, and MS Teams.

Responsibilities

• Deliver hands-on technical support for computers, applications, and network-related issues.
• Resolve complex incidents and manage service requests efficiently within SLA timelines.
• Collaborate with the IT Manager and global support teams to ensure system reliability.

Skills

Troubleshooting

Communication

Analytical skills

Vendor management

IT security protocols

Education

Degree or IT certifications

Tools

Microsoft 365

ServiceNow

ITIL frameworks

Job description

Overview

Are you a tech-savvy problem solver with a passion for delivering exceptional support Were looking for an experienced IT Support Specialist to join our clients dynamic Boksburg team on a 6-month contract . If you thrive in a fast-paced collaborative environment and take pride in keeping systems running smoothly this is your opportunity to make an immediate impact.

Role Overview

As an IT Support Specialist youll be the go-to person for all on-site technical support. Youll troubleshoot hardware and software issues manage service requests support Microsoft 365 environments and ensure smooth IT operations across systems and networks. This role is hands-on and requires a proactive customer-focused professional who can balance multiple priorities while maintaining high service standards.

Key Responsibilities

• Deliver hands-on technical support for computers applications and network-related issues.
• Resolve complex incidents and manage service requests efficiently within SLA timelines.
• Support Microsoft 365 tools MS Teams SharePoint and OneDrive environments.
• Maintain accurate asset records in ServiceNow.
• Collaborate with the IT Manager and global support teams to ensure system reliability and business continuity.
• Manage vendor relationships and liaise with local providers for IT equipment maintenance and procurement.
• Provide mobile device and telephony support including MDM administration.
• Uphold IT security protocols in line with company policy.

Requirements

• Minimum 2 years experience in an IT support or similar role.
• Solid understanding of computer hardware software and networking systems.
• Experience with Microsoft 365 SharePoint and MS Teams.
• Knowledge of ITIL frameworks and IT best practices (certification preferred).
• Relevant IT qualifications (degree or certifications such as CompTIA A Network CCNA or MCITP advantageous).
• Strong troubleshooting communication and analytical skills.
• Ability to manage multiple priorities and adapt to evolving technologies.

Whats in it for You

• Work with a respected global brand.
• Gain exposure to a world-class IT environment.
• Collaborate with international teams.

Required Experience

IC

Key Skills

Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

Employment Type

Contract

Department / Functional Area

Manufacturing

Experience

years

Vacancy

1