IT Cloud Support Technician

Performit Personnel; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is seeking a Junior to Mid-Level IT Cloud Support Technician in Cape Town. This role involves providing IT support, managing cloud-based systems, and ensuring the integrity of the IT infrastructure. The ideal candidate will have a relevant IT qualification, 2-4 years of experience, and practical knowledge of cloud platforms. Strong problem-solving and communication skills are essential. This is a fantastic opportunity for someone looking to grow in the IT sector.

Qualifications

• 2–4 years’ experience in an IT support or technician role.
• Practical experience with cloud platforms like Azure or AWS.
• Strong knowledge of Windows and/or Linux environments.

Responsibilities

• Provide day-to-day IT support for hardware, software, and network issues.
• Manage and maintain cloud-based systems.
• Monitor system performance and troubleshoot issues.

Skills

IT Qualification / Certification

Cloud platforms (Azure, AWS, or similar)

Windows and/or Linux environments

Basic networking knowledge (DNS, DHCP, VPNs)

Microsoft 365

Active Directory

Problem-solving skills

Communication skills

Education

IT Qualification / Certification

Job description

IT Cloud Support Technician required in Cape Town.

We are looking for a Junior to Mid-Level IT Technician with hands-on cloud experience to support, maintain, and improve our Client’s IT infrastructure. You’ll work closely with internal teams to ensure systems are secure, reliable, and scalable.

Location: Bantry Bay, Cape Town.

Required Skills & Experience:

• IT Qualification / Certification is essential
• 2–4 years’ experience in an IT support or technician role
• Practical experience with cloud platforms (Azure, AWS, or similar)
• Strong knowledge of Windows and/or Linux environments
• Basic networking knowledge (DNS, DHCP, VPNs)
• Experience with Microsoft 365 and Active Directory
• Good problem-solving and communication skills

Key Responsibilities:

• Provide day-to-day IT support for hardware, software, and network issues
• Manage and maintain cloud-based systems (e.g. Azure, AWS, or Google Cloud)
• Monitor system performance and troubleshoot issues
• Support user access, security, and backups
• Assist with system upgrades, migrations, and documentation