Insurance Claims Administrator

Durpro Workforce Solutions; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency based in Durban is seeking an Insurance Claims Administrator. The successful candidate will be responsible for processing insurance claims accurately while supporting clients and ensuring compliance with necessary requirements. Ideal candidates should possess Matric (Grade 12), have strong communication skills, and a keen attention to detail. Experience in insurance claims administration will be an advantage. This role offers the opportunity to work in a fast-paced environment.

Qualifications

• Previous insurance or claims administration experience is advantageous.
• Knowledge of insurance policies and claims processes is advantageous.

Responsibilities

• Receive, capture, and process insurance claims.
• Verify claim documentation and ensure completeness.
• Liaise with clients, insurers, assessors, and service providers.
• Follow up on outstanding information and claims status.
• Maintain accurate records and update systems.
• Ensure claims are handled in line with company policies and procedures.

Skills

Good communication skills (verbal and written)

Strong attention to detail

Education

Matric (Grade 12)

Job description

Job Purpose:

The Insurance Claims Administrator will be responsible for processing and administering insurance claims accurately and efficiently, while providing support to clients and ensuring compliance with company and insurer requirements.

Key Responsibilities:

• Receive, capture, and process insurance claims
• Verify claim documentation and ensure completeness
• Liaise with clients, insurers, assessors, and service providers
• Follow up on outstanding information and claims status
• Maintain accurate records and update systems
• Ensure claims are handled in line with company policies and procedures

Requirements:

• Matric (Grade 12)
• Previous insurance or claims administration experience (advantageous)
• Knowledge of insurance policies and claims processes (advantageous)
• Good communication skills (verbal and written)
• Strong attention to detail