Inbound Customer Service Advisor

Tych Business Solutions; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A customer service provider in Durban is seeking candidates for a role in their contact centre. The ideal candidate will have at least one year of international customer service experience and excellent communication skills. Candidates must be willing to work shifts from 4pm to 2am and 5pm to 3am. The position offers a basic salary of R5500, plus additional shift allowances and potential growth opportunities within the company.

Benefits

R1000 shift allowance

Incentives

Growth opportunities

Qualifications

• At least 1 year of international customer service experience.
• Experience in a contact centre role dealing with voice calls.
• Must have excellent written and verbal communication skills in English.

Skills

International Customer Service experience

Contact Centre experience

Excellent verbal communication skills

Problem solving skills

Ability to work in a fast-paced environment

Job description

Requirements

• Client based in the North of Durban
• At least 1 year International Customer Service experience (UK or USA)
• Contact Centre experience (voice)
• Excellent written and verbal communication skills (English)
• Problem solving skills
• Ability to work in a fast paced high pressure environment
• Must be willing to work shifts ( 4pm – 2am & 5pm – 3 am)

On Offer

• R5500 Basic + R1000 shift allowance
• Incentives + commission
• Growth opportunities