Ict Manager Nelspruit

Elchemie; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A South African tech company is seeking an ICT Manager in Mpumalanga to oversee technical management of CCTV and security systems. The ideal candidate will have a degree in IT, 5+ years of experience in network management, and strong technical skills in CCTV systems. This role requires technical support, problem-solving, and the ability to work under pressure. The package includes opportunities for innovation and requires local travel within the region.

Benefits

Competitive salary

Laptop and technical support

Opportunity to work with AI and analytics

Qualifications

• Minimum of 5 years' experience in ICT systems management or support.
• Strong technical knowledge of CCTV systems and Video Management Software.
• Experience managing LAN/WAN networks, servers, and firewalls.

Responsibilities

• Oversee and execute maintenance activities for CCTV and security systems.
• Conduct diagnostics and resolve technical issues while adhering to SLAs.
• Manage network security protocols and perform system backups.

Skills

CCTV systems

Network management

Problem-solving

Communication

Technical support

Education

National Diploma or Degree in Information Technology

Tools

Hikvision

Microsoft Server

Active Directory

Axxon

Milestone

Job description

What you'll be doing

• Oversee, schedule, and execute all preventative and corrective maintenance activities for client CCTV, VMS, and electronic security systems.
• Conduct advanced diagnostics and fault-finding to resolve complex technical issues while ensuring adherence to SLAs and quality standards.
• Design, implement, and administer local network architecture, including routers, firewalls, servers, VPNs, and wireless access points.
• Manage network security protocols, perform system backups, and implement disaster recovery procedures to ensure data protection and business continuity.
• Provide expert-level technical support for all internal IT-related issues and act as the primary escalation point for the Nelspruit business unit.
• Manage IT assets, oversee software licensing, and perform setup, configuration, and troubleshooting for all employee devices.
• Prepare detailed Bills of Material, system designs, and accurate quotations for new CCTV and integrated security system proposals.
• Collaborate with the sales team to conduct technical site surveys and ensure proposed designs are technically sound, compliant, and aligned with client requirements.

What you'll need

• National Diploma or Degree in Information Technology, Computer Systems, or a related technical field.
• Minimum of5 years' experiencein ICT systems management, network administration, or electronic security technology support.
• Strong technical knowledge ofCCTV systems(preferably Hikvision) andVideo Management Software(e.g. Axxon, Milestone, or similar).
• Proven experience managingLAN/WAN networks,servers,firewalls,VPNs, and wireless infrastructure.
• Hands-on experience withMicrosoft Server,Active Directory, andOffice administration.
• Solid understanding ofcybersecurity protocols,data protection, anddisaster recovery planning.
• Ability to interpret and designtechnical drawings,BOMs, andsystem architecture diagrams.
• Experience providingend-user IT supportand managing hardware/software assets within a business environment.
• Strongdiagnostic, problem-solving, and analyticalskills with the ability to resolve complex technical issues under pressure.
• Excellentcommunication and coordination skillsacross operational, sales, and technical teams.
• Must be willing to travel locally within the Mpumalanga region when required.
• Valid driver's licenseandown reliable transportessential.
• Medically fit for dutyand able to work within operational environments (e.g., client premises, control rooms, and technical sites).

What is in it for you?

• Work with a disruptive South African tech business in growth mode
• Competitive package: R****** CTC
• Laptop and full access to technical support
• Opportunity to work with AI, analytics, and security innovation
• A role that rewards drive, independence, and results

A Few Things to Know

• The position requires a hands-on, field-active approach— the successful candidate will be expected to perform on-site technical work in addition to management duties.
• A high level of accountability applies, as the role directly impacts client system uptime, service delivery standards, and compliance with SLAs.
• The ICT Manager will be expected to collaborate closely with sales and operations teams, contributing to new business proposals and technology solutions.
• This role forms part of a mission-critical support function, and occasional after-hours or emergency callouts may be required to maintain service continuity.

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