Job information
Position: HR Business Analyst (Oracle HCM)
Position type: Contract (Onsite)
Location: Johannesburg, South Africa
Responsibilities
- Deliver business analysis activities and outputs across all the business analysis knowledge areas: Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Life Cycle Management, Strategy Analysis, Requirements Analysis and Design Definition, and Solution Evaluation
- Prepare materials and facilitates workshops/consultations independently with stakeholders
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
- Analyse elicitation results and create representation of the results
- Lead Design Thinking sessions through Problem Definition, Research & Requirements gathering, Ideation
- Facilitate early-stage workshops and JAD sessions with stakeholders to understand their needs, analyse and elicit requirements
- Employ design thinking and agile techniques e.g. user stories to specify and document requirements as a brief statement about what users need
- Lead white-boarding sessions with project stakeholders to develop detailed customer journey, create mock-up screens
- Critically evaluate information gathered from multiple sources, and distinguish requirements / requests from the underlying true needs
- Engage with technical teams to propose and specify solutions
- Model the business and IT domain
- Review business processes and procedures, analyse business needs and related data, determine possible solutions, and define requirements
- Elaborate scope of solutions with technical teams
- Elicit, analyse and document business requirements and provide functional specifications
- Lead acceptance testing
- Negotiate and resolve conflicts, issues, and change requirements of low/medium risk and on a day-to-day basis to ensure the alignment of solutions, scope, and business need
- Document and manage change requirements of low/medium risk and supporting specifications
- Manage and track requirements to ensure requirements at different levels are aligned and prioritised
- Investigate problems and propose solutions by interacting with users, developers, and other stakeholders
- Provide input into training courses that support implementation
- Configure complex business processes and tasks within a system for improvement
- Perform business analysis on the assigned part of the value stream in line with predetermined guidelines and methodologies
- Review and understand system functionality impacting/ supporting the assigned part of the value stream
- Input into identifying ways to fine tune systems in line with changing work practices
- Determine, document, and review user requirements for projects within the scope of the assigned part of the value stream or impacting processes and systems within the assigned part of the value stream
- Review technical specifications to ensure user and functional requirements are met
- Analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
- Prepare formal business processes
- Track and analyse activities and trends. Compare analyses against service standards and best practices, and make appropriate recommendations that will positively impact the unit
- Identify and maximise opportunities to use information and technology to improve product, service and business processes