Human Resources Admin Assistant At Pnp

Pick N Pay; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Cape Town seeks an experienced HR Administrator to provide critical support in HR operations for both online and store teams. The role requires a solid background in HR functions, with responsibilities including managing employee records, processing payroll inputs, supporting recruitment efforts, and ensuring compliance with labor laws. Candidates should have a relevant HR qualification and proven experience in fast-paced environments, with skills in SAP, Workday, and MS Office tools.

Qualifications

• 2-3 years in HR administration, preferably in a retail or Omnichannel environment.
• Strong understanding of both corporate HR functions and store operations HR practices.

Responsibilities

• Manage employee records, contracts, and HRIS updates for online and store teams.
• Support recruitment for online and store roles.
• Administer benefits and ensure compliance with labor laws.
• Act as first point of contact for HR queries.
• Prepare HR reports for Omnichannel leadership.

Skills

Attention to detail

Excellent communication

HR systems proficiency

Ability to manage multiple priorities

Education

Relevant tertiary qualification – HR Degree or Diploma

Tools

SAP

Workday

MS Office (Excel)

Job description

Role Summary

To provide HR administrative support to the HRBP for Omnichannel, ensuring smooth HR operations across online teams and store operations (covering multiple regions).

The role requires a strong understanding of both corporate HR functions and store-level HR practices and the ability to thrive in a fast-paced, high-pressure environment.

Requirements

Knowledge: Strong understanding of both corporate HR functions and store operations HR practices.

Experience: 2-3 years in HR administration, preferably in a retail or Omnichannel environment.

This is not a learning opportunity for a graduate – an experienced administrator is required.

Skills: Attention to detail, ability to manage multiple priorities, excellent communication, and proficiency in HR systems.

Qualification: Relevant tertiary qualification – HR Degree or Diploma.

Systems: SAP and Workday; must be proficient in MS Office tools with intermediate experience in Excel.

Key Responsibilities

HR Administration

Manage employee records, contracts, and HRIS updates for online and store teams.

Process documentation for transfers, promotions, and terminations.

Coordinate payroll inputs (overtime, allowances) for both environments.

Assist with employee death claims (Safrican).

Assist with confirmation of employment letters.

Recruitment & Onboarding

Support recruitment for online and store roles, including scheduling interviews and preparing offers.

Liaise with the Talent Team to move the recruitment process along.

Administer assessments and MIE background checks.

Conduct first-round interviews with line managers.

Facilitate onboarding and induction programs.

Benefits & Compliance

Administer benefits and claims (medical aid, pension) and ensure compliance with labor laws and company policies.

Assist with audits and maintain confidentiality of employee data.

Employee Support

Act as first point of contact for HR queries from online and store teams.

Support performance management processes and employee relations initiatives.

Reporting & Coordination

Prepare HR reports for Omnichannel leadership.

Liaise with regional store HR contacts to ensure alignment on processes.

Learning & Development

Assist with the compilation of the Workplace Skills Plan.

Send training reminders and monitor attendance.

Graduate Support

Provide first-line HR admin support to two graduates.

Coach and train graduates on relevant HR admin processes.

Uniform Coordination

Coordinate uniform orders for in-store ASAP employees.

Competencies

Technical: HRIS, payroll basics, compliance knowledge.

Interpersonal: Relationship building across diverse teams; team player is essential.

Personal: Confidentiality, adaptability, resilience, tenacity, fast learner, ability to work under pressure in a stressful environment.