HR Officer – Mossel Bay
A fantastic opportunity for an intermediate to advanced HR Officer to join a fast-paced, hospitality environment. The ideal candidate must be people orientated whilst focusing on the establishment’s goals and objectives.
Position Info
Duties include but not limited to:
- Recruitment & Onboarding Coordinate end-to-end recruitment processes: job postings, shortlisting, interviews, and reference checks. Prepare and issue employment contracts and appointment letters in compliance with SA labour laws. Facilitate new employee induction and orientation programs.
- Employee Records & HR Administration Maintain accurate employee records (electronic and paper-based). Update personnel files with changes in roles, remuneration, leave, and other relevant information. Prepare HR reports for management, including headcount, turnover, and leave statistics.
- Employee Relations Support managers in managing employee relations matters, including grievances and minor disciplinary actions. Promote positive workplace culture and employee engagement initiatives. Assist in facilitating performance management processes, including performance reviews and feedback sessions.
- Compliance & Policy Management Ensure HR practices comply with South African labour legislation (Labour Relations Act, BCEA, EE regulations). Assist in updating company policies, handbooks, and standard operating procedures. Conduct HR audits to maintain regulatory compliance.
- Training & Development Coordinate and schedule internal and external training programs. Maintain training records and track employee development initiatives.
- General HR Support Assist with exit processes, including conducting exit interviews and processing resignation/termination documentation. Act as a first point of contact for employee HR queries.
Qualifications
- Degree / National Diploma in Human Resources – essential
- Fluent in English and Afrikaans
- 3-5 years’ experience in a similar role
- Hospitality experience – beneficial
- Valid drivers licence and own vehicle
Competencies
- Knowledge of SA labour laws (BCEA, LRA, EE Act)
- Recruitment, onboarding, and talent management
- Payroll, leave, and benefits administration
- Employee relations and conflict resolution
- HRIS and record-keeping accuracy
- Performance management support
- Policy implementation and compliance monitoring
- Strong communication and interpersonal skills
- Problem-solving and decision-making
- Confidentiality, professionalism, and ethical conduct
- Adaptability and continuous learning
- Teamwork and collaboration