HR Officer

Black Pen Recruitment; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is seeking an HR Officer in Cape Town to manage recruitment processes and coordinate people operations activities. This role offers the opportunity to evolve in a fast-paced startup environment, focusing on onboarding, employee experience, and organizational development. The ideal candidate will have a degree in HR or related field and strong organizational and relationship-building skills, ensuring an effective recruitment pipeline while supporting executive needs.

Benefits

Mission-driven work

Startup environment with growth opportunities

Competitive compensation

Qualifications

• 1-3 years of experience in HR or People Operations.
• Experience in coordinating interviews and managing HR admin.
• Exposure to onboarding and candidate communication.

Responsibilities

• Manage end-to-end recruitment processes.
• Maintain HR records and oversee onboarding.
• Support executives with administration and meeting coordination.
• Act as point of contact for employee inquiries.

Skills

Organisational skills

People management

Relationship-building skills

Diplomacy and discretion

Education

Diploma or Degree in HR or related field

Equivalent experience in HR / People Ops

Job description

Our client is a high-growth fintech company building the next generation of payment infrastructure across Africa. Their mission is to make money movement seamless inclusive and scalable across borders. They operate at the intersection of financial innovation and real-world impact empowering businesses and consumers with tools to thrive in a rapidly digitizing economy.

Role Overview

The HR Officer will support and enable the growth of the business by managing efficient recruitment processes coordinating key people operations activities and providing executive administrative support. As the company scales this role will evolve into a broader People Function leading core HR capabilities such as onboarding employee experience culture and organisational development.

Job Type: Full-time

Location: Cape Town

Workplace: Hybrid

Requirements

• Diploma or Degree in HR Psychology Industrial Psychology Human Resource Management Organisational Development or related field
• OR equivalent experience (1-3 years) in HR / People Ops if no formal qualification
• Experience coordinating interviews managing candidate communication or handling HR admin
• Exposure to onboarding processes
• Experience supporting executives or teams with admin
• Highly organised
• People management and strong relationship-building skills
• High level of diplomacy discretion and confidentiality

Responsibilities

Recruitment and Onboarding

• Manage end-to-end recruitment for all roles (sourcing screening interviews offers).
• Maintain the recruitment tracker and proactively drive the hiring pipeline.
• Source candidates via LinkedIn job boards referrals and talent communities (e.g. manage and work with 3rd party recruitment agencies to ensure successful placement)
• Coordinate interview scheduling and communication with candidates.
• Work with legal team to prepare offer letters contracts and pre-employment documentation.
• Conduct reference and background checks.
• Provide recommendations on process / system / tool improvements to streamline hiring / HR processes

HR Administration & Compliance

• Maintain all HR records employee files contracts and templates.
• Oversee onboarding admin (IT setup coordination welcome packs first-day checklist).
• Manage leave and attendance records.
• Ensure compliance with labour law and internal policies.

Executive Assistant / Business Support

• Support executives with calendar management meeting coordination and travel arrangements.
• Prepare meeting minutes follow-ups and basic reporting.
• Assist with general office administration where needed.

People Support

• Act as a point of contact for day-to-day employee questions.
• Coordinate HR-related communications and announcements.
• Help organise internal events celebrations and team-building sessions.

Future Growth and Opportunity

People Strategy

• Provide input into defining and implementing the People & Culture Strategy
• Develop the Employee Value Proposition (EVP).
• Support leadership on org. structure workforce planning and succession planning.

Talent Acquisition & Workforce Planning

• Build recruitment frameworks scorecards and structured interview systems.
• Lead employer branding initiatives to attract high-quality talent.
• Employee Lifecycle Ownership
• Build and refine onboarding experience.
• Develop performance management frameworks.
• Oversee learning and development.
• Manage retention engagement and culture initiatives.

People Operations & Policy Development

• Develop HR policies procedures and systems.
• Implement HRIS or ATS solutions.
• Manage compensation benefits and salary benchmarking.

Benefits

• Mission-Driven Work : The opportunity to work on solving cross-boarder payments in Africa.
• A startup environment with massive growth : High pace high growth where your work directly shapes and impacts the company.
• Competitive Compensation : A salary package that matches your expertise and the market rate.