HOUSEKEEPING SUPERVISOR – 5 STAR HOTEL – FRANSCHHOEK

Tych Business Solutions; Randburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A luxury hotel group in Gauteng is seeking an experienced Housekeeping Supervisor to lead the housekeeping team. The role requires at least 2 years in a similar position within a luxury property, with qualifications in hospitality. Responsibilities include directing staff, inspecting cleanliness standards, scheduling work, and managing inventories. Ideal candidates will have strong communication and leadership skills.

Qualifications

• Minimum of 2 years of experience in a similar position within a 5 star luxury property.
• Must be computer literate.
• High level of physical endurance.

Responsibilities

• Provide direction and oversight to the Housekeeping Team.
• Facilitate communication within the Housekeeping Team and across departments.
• Prepare weekly work schedules for Housekeeping based on forecasts.

Skills

Impeccable communication skills

Leadership experience

Effective rostering abilities

Strong training skills

Education

Diploma in Hospitality

Job description

HOUSEKEEPING SUPERVISOR

• Minimum of 2 years of experience in a similar position within a 5 star luxury property
• Impeccable communication skills both written and verbal
• Must be computer literate
• Leadership experience
• Strong training skills and experience
• Effective rostering abilities
• Knowledgeable with the controlling of expenses and inventories
• Ability to remain calm and professional under pressure

Inherent Requirements:

• Diploma in Hospitality
• Valid driver’s license would be advantageous
• High level of physical endurance
• Preference will be given to candidates from Franschhoek and neighbouring areas

Main Responsibilities:

• Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
• Facilitate communication and collaboration within the Housekeeping Team and across other departments.
• Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
• Check daily manning levels to ensure the department is adequately staffed at all times.
• Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair.
• Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.
• Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.
• Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets.
• Ensure that departmental training records are up to date and reflect all training conducted.
• Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies