Hotel Sales Executive

Orion Group; Tzaneen; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A hospitality group is seeking a Hotel Sales Representative in Limpopo to drive revenue by promoting hotel services and building client relationships. This role entails developing sales strategies, conducting presentations, and negotiating contracts. The ideal candidate should have a strong sales background, communication skills, and a passion for customer service. A valid driver's license and a Grade 12 qualification are essential. The position offers a dynamic work environment with performance targets in place.

Qualifications

• Proven experience in hotel sales, business development, or related field.
• Valid driver's license and reliable vehicle.
• Excellent verbal and written communication skills.
• Self-motivated with a proven track record of achieving sales targets.

Responsibilities

• Drive revenue by promoting hotel services to clients.
• Develop and implement sales strategies targeting prospective clients.
• Maintain a database of corporate clients and business sources.
• Conduct meetings and presentations to promote the hotel.
• Negotiate contracts and secure business agreements.

Skills

Strong interpersonal skills

Negotiation skills

Presentation skills

Customer service orientation

Sales acumen

Education

Grade 12 or equivalent qualification

Tertiary qualification in Business Administration, Marketing, Hospitality

Job description

Hotel Sales Representative

Are you passionate about the hospitality industry and have a knack for sales? Do you thrive in a dynamic and customer-focused environment? If so, we invite you to become a valuable part of our team as a Hotel Sales Representative at Orion Hotels and Resorts (South Africa) (Pty) Ltd.

Position Summary

The Hotel Sales Executive will be responsible for driving revenue by promoting and selling our hotels' services and facilities to potential clients. This role requires a strong sales background, excellent communication and negotiation skills, and a passion for customer service. The primary goal of the Hotel Sales Executive is to maximize hotel revenue through securing corporate accounts, group bookings, and individual reservations.

Key Responsibilities

• Develop and implement sales strategies: identify and target prospective clients to generate sales leads both corporate and leisure.
• Build and maintain a database of corporate clients, event planners, travel agents, TMCs, STOs, PCOs, FITs and other potential sources of business.
• Analyze market trends, competitor activities, and customer feedback to develop effective sales strategies.
• Conduct sales calls, meetings, and presentations to promote the hotel's services and facilities.
• Negotiate contracts, rates, and packages with potential clients to secure business agreements.
• Maintain positive and professional relationships with existing clients and provide outstanding customer service.
• Respond to customer inquiries and concerns promptly and professionally.
• Achieve and exceed sales targets as set by the hotel management.
• Develop and execute sales initiatives to drive revenue growth.
• Monitor and analyze sales performance, market conditions, and customer feedback to identify opportunities for revenue optimization.
• Collaborate with other departments (e.g., marketing, operations, front desk) to ensure seamless customer experiences and successful implementation of sales strategies.
• Attend relevant industry trade shows, conferences, and networking events to represent the hotel and build professional relationships.

Minimum Requirements

• Education and Experience: Grade 12 or equivalent qualification.
• A valid driver's license and own reliable vehicle essential.
• A tertiary qualification in Business Administration, Marketing, Hospitality or a related field is preferred.
• Proven experience in hotel sales, business development, or a related field.
• Familiarity with the hotel industry, market trends, and customer preferences.
• Strong interpersonal, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Ability to build and maintain professional relationships with clients.
• Result-driven and self-motivated: proven track record of achieving and exceeding sales targets and driving revenue growth.
• Ability to work independently, manage time effectively, and prioritize tasks to meet deadlines.
• Customer-centric approach: passion for delivering exceptional customer service.
• Ability to understand customer needs, provide solutions, and handle complaints or feedback effectively.
• Adaptability and flexibility: willingness to adapt to changing market demands and business priorities.
• Ability to work flexible hours, including evenings, weekends, and travel, as required.
• The successful candidate will be expected to attend a daily online meeting with management.

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