Hotel Cleanliness & Guest Experience Specialist

Marriott Hotels Resorts; Cape Town; On-site; ZAR 120 000 - 150 000; Full time

Job summary

A global hospitality leader in Cape Town seeks a Hotel Cleanliness Expert to maintain the cleanliness of guest rooms and public spaces. The successful candidate will ensure high standards of service and uphold company policies. Candidates should have a diploma or equivalent and at least a year’s experience in a similar role. Commitment to guest satisfaction and adherence to safety protocols are essential. This position offers opportunities for personal growth in a dynamic work environment.

Qualifications

• Minimum one year work experience in a similar role.
• No supervisory experience is required.

Responsibilities

• Maintain cleanliness and order in guest rooms, public areas, and employee spaces.
• Provide excellent guest relations and customer service.
• Follow safety and security policies to ensure a safe environment.

Skills

Customer Service Orientation

Team Work

Dependability

Education

Higher Education, Diploma or equivalent

Job description

A global hospitality leader in Cape Town seeks a Hotel Cleanliness Expert to maintain the cleanliness of guest rooms and public spaces. The successful candidate will ensure high standards of service and uphold company policies. Candidates should have a diploma or equivalent and at least a year’s experience in a similar role. Commitment to guest satisfaction and adherence to safety protocols are essential. This position offers opportunities for personal growth in a dynamic work environment.