Hospitality Operations Manager - Guesthouse & Events

TWK Agri (Pty) Ltd.; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality management company is looking for a Manager for their Welverdiend guesthouse in Mpumalanga. The role involves managing daily operations, ensuring high service standards, overseeing events, and supervising staff. Candidates should have a minimum of 7 years' experience in hospitality management and strong customer service skills. The position demands financial awareness and proficiency in reservation systems. Candidates must be flexible in working hours and possess a valid driver's license.

Qualifications

• Minimum of 7 years’ experience managing a guesthouse, lodge, hotel, or similar hospitality establishment.
• Proven experience in function and event management.
• Valid Driver’s License (Code 08) required.

Responsibilities

• Manage the day-to-day operations of the guesthouse.
• Oversee reservations, check-ins, check-outs, and guest communications.
• Ensure exceptional guest service standards.

Skills

People management

Customer service

Organisational skills

Financial awareness

Computer literacy

Education

Matric / Grade 12

Qualification in Hospitality Management

Tools

Booking and reservation systems

Job description

A hospitality management company is looking for a Manager for their Welverdiend guesthouse in Mpumalanga. The role involves managing daily operations, ensuring high service standards, overseeing events, and supervising staff. Candidates should have a minimum of 7 years' experience in hospitality management and strong customer service skills. The position demands financial awareness and proficiency in reservation systems. Candidates must be flexible in working hours and possess a valid driver's license.