Holistic Care Case Manager — Omni-Channel Experience

Afrocentric Group; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading healthcare provider in Durban is seeking a qualified healthcare professional to manage care service requests and authorize clinical cases. The ideal candidate will possess a registered nursing qualification and have experience in healthcare operations as well as specialized clinical experience. The role includes maintaining customer satisfaction and managing clinical interventions. This is a great opportunity for passionate individuals looking to make a difference in healthcare.

Qualifications

• Registered nursing qualification is mandatory.
• Experience in healthcare operations required.
• Specialized clinical experience is needed.

Responsibilities

• Maintain customer satisfaction.
• Manage clinical interventions.

Skills

Customer satisfaction management

Clinical intervention management

Education

Registered nursing qualification

Job description

A leading healthcare provider in Durban seeks a qualified healthcare professional to manage care service requests and authorize clinical cases.

The ideal candidate will have experience in healthcare operations and specialized clinical experience.

Responsibilities

• Maintain customer satisfaction
• Manage clinical interventions

Qualifications

• Registered nursing qualification
• Experience in healthcare operations and specialized clinical experience