Hebrew Customer Experience – Digital Trust & Validation

DigiCert; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security authority in Cape Town is seeking a Customer Experience Specialist with fluent Hebrew and professional English proficiency. This role involves engaging with customers, validating applications, and analyzing test data to ensure compliance. Ideal candidates should have experience in customer service and excel in communication and detail orientation, with additional perks including medical aid and gym reimbursement.

Benefits

Provident Fund

Medical Aid + Gap Cover

Employee Assistance Program

Gym Reimbursement

Life Insurance

Disability Insurance

Qualifications

• 1+ years’ experience in a customer service or similar role.
• Proven track-record in evaluating and mitigating risk.
• High level of self-motivation and ability to work independently.

Responsibilities

• Review incoming application forms and validate submissions.
• Engage with customers via phone, chat, and email.
• Analyze validation test data for compliance with criteria.
• Learn product features and gather customer requirements.

Skills

Fluent in Hebrew

Professional working proficiency in English

Detail-oriented

Excellent written and verbal communication skills

Education

Tertiary qualification

Tools

Microsoft Office

Job description

A leading security authority in Cape Town is seeking a Customer Experience Specialist with fluent Hebrew and professional English proficiency. This role involves engaging with customers, validating applications, and analyzing test data to ensure compliance. Ideal candidates should have experience in customer service and excel in communication and detail orientation, with additional perks including medical aid and gym reimbursement.