Healthcare Benefits Operations Consultant

MyCareerCraft; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare solutions provider in South Africa is looking for an Operations Consultant – Healthcare to manage healthcare and employee benefits solutions for corporate clients. The role involves overseeing operational delivery, ensuring data accuracy, and providing exceptional client support. Candidates should have over 3 years in relevant operations roles, a degree, and strong communication skills. Proficiency in Excel and project management experience are also required. This position offers a dynamic environment focused on enhancing service quality and compliance.

Qualifications

• 3+ years in employee benefits operations or related operational role.
• Strong organisational skills for process-driven work.
• Excellent written and verbal communication for all audiences.
• Strong mathematical and analytical skills.
• Experience with medical schemes or benefit administration.

Responsibilities

• Oversee operational aspects of healthcare benefit programmes.
• Validate client data, ensuring accuracy of member records.
• Act as a primary contact for client HR teams.
• Assist with implementation projects and track project tasks.
• Ensure compliance with internal standards and regulations.

Skills

employee benefits operations

healthcare benefits administration

organisational skills

written communication

verbal communication

Project Management

analytical skills

Excel proficiency

Education

Degree

Job description

A healthcare solutions provider in South Africa is looking for an Operations Consultant – Healthcare to manage healthcare and employee benefits solutions for corporate clients. The role involves overseeing operational delivery, ensuring data accuracy, and providing exceptional client support. Candidates should have over 3 years in relevant operations roles, a degree, and strong communication skills. Proficiency in Excel and project management experience are also required. This position offers a dynamic environment focused on enhancing service quality and compliance.