Growth Manager — Financial Services Call Center Strategy

Firstrand Life Assurance Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services company in Johannesburg is seeking a skilled Growth Manager to lead its financial advice call center. The role involves managing financial advisors and ensuring compliance with industry regulations, as well as enhancing client satisfaction. The ideal candidate will have significant experience in call center management and a strong understanding of financial services. A competitive salary and benefits are offered for this position.

Benefits

Competitive salary

Benefits offered

Qualifications

• Significant experience in call center management.
• Strong understanding of financial services.

Responsibilities

• Managing financial advisors.
• Ensuring compliance with industry regulations.
• Enhancing client satisfaction.

Skills

Call center management

Financial services knowledge

Team management

Job description

A financial services company in Johannesburg is seeking a skilled Growth Manager to lead its financial advice call center. The role involves managing financial advisors and ensuring compliance with industry regulations, as well as enhancing client satisfaction. The ideal candidate will have significant experience in call center management and a strong understanding of financial services. A competitive salary and benefits are offered for this position.