Global OCM Lead: Change Management for ServiceNow Programs

Quintica Sa; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A multinational consulting firm is looking for an experienced Organisational Change Management (OCM) Lead to drive strategic change initiatives for ServiceNow implementations. The role involves working with diverse stakeholders to ensure successful adoption of change across global markets. Candidates should have over 5 years of OCM experience, with strong communication and facilitation skills. This position offers opportunities for international travel and impactful work in dynamic environments.

Benefits

Opportunity to work on innovative projects

Collaboration with industry leaders

Impactful work in transformation initiatives

Qualifications

• Minimum 5+ years of OCM experience, with at least 3 years in ServiceNow or enterprise platform.
• Proven success in multicultural, multinational environments.
• Ability to engage stakeholders in high-pressure situations.

Responsibilities

• Promote the business vision and link change adoption to measurable outcomes.
• Lead OCM strategy for large-scale ServiceNow programmes.
• Design multi-channel communication strategies.

Skills

OCM experience

Stakeholder engagement

Change frameworks knowledge

Communication skills

Consulting abilities

International travel

Education

Degree in Organisational Psychology, Business, or Communications

OCM Certification (e.g., Prosci Certified Change Practitioner)

Tools

Teams

Miro

Zoom

Adobe

Canva

Job description

A multinational consulting firm is looking for an experienced Organisational Change Management (OCM) Lead to drive strategic change initiatives for ServiceNow implementations. The role involves working with diverse stakeholders to ensure successful adoption of change across global markets. Candidates should have over 5 years of OCM experience, with strong communication and facilitation skills. This position offers opportunities for international travel and impactful work in dynamic environments.